The rooms look something like a beach rental from the 80s but are generally clean and the staff is pretty nice. The pool/bar area are nicer than usual though the water was a little bath water temps (but hey, it's Key West). The room freezer definitely needed to be defrosted and the air conditioner is real loud on start up... More

The smell of cigarette smoke coming in through our ac vent woke me up every morning. The AC was broken. The maids where extremely loud in the morning, it was more than a subtle hint to get out. The location isn't great if you are into going to Duval Street every night. On the up side, the beds were comfortable... More

Great location, plenty of car parking. Very warm reception and helpful staff. Great amenities and very clean and accomodating rooms. Fantastic pool and services. I've stayed in many hotels in my time be it holiday or business and this is the best yet, even beat a Westin! Regular hotel shuttles to and from Duval Street, so no need to worry... More

Key west is an expensive place to stay but a great place to go. The Doubletree was disappointing. Very fancy and maybe we just caught them when they needed to do a lot of work. We had a large room suite (2) with a whirlpool bath. It needed lots of work. Both refrigerators needed defrosting to the point where nothing... More

Great staff! Great customer service! Great location "away from all the crowds", nice place to unwind after a busy day on Duvall St.. Ocean across the street for a nice walk or bike ride and no crowds. The shuttle service is a bonus! If one is full another is right behind it. I wouldn't stay anywhere else in Key West!!!!

great rooms, best staff service I have ever received in a hotel (I am a regular traveller). Reception staff James and Lorraine are a credit to the hotel but restaurant waiters were also v good. Courtesy bus service hourly is convenient for going into town without having hassle of driving/ parking - if 1st bus is full they have another... More

As I'm sure you are already aware, staying in Key West is very expensive. Although the Hilton Hotel Grand Resort will meet all of your needs, be aware that it is not conveniently located!!!!! Even though they provide a shuttle service to the beaches, airport and Duval Street expect to get in line early, otherwise you will have to wait... More

I really enjoyed staying at the Double Tree. I had a rental car while in Key West but never used it since the shuttle was so convenient (they'd even drop you at requested locations on the way out if it wasn't too inconvenient to other guests). The room was nice, although it had an older feel to it everything was... More

This hotel was without doubt one of the cleanest I have ever stayed in apart from getting stuck in a lump of chewing gum at the breakfast table which was obviously dropped by a child. The beds are really comfy but the rooms are noisy with either running water (1st room) and noisy air con then noisy generator 2nd room.... More