I will definitely be staying at comfort inn next time It's in a great location away from the hectic downtown area if your hear to relax the trolley that's a few minutes away from the hotel is a great transportation to duval st. Friendly welcoming people special thanks to Brittney for all her help. The poolside was great
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Reviewer Seadog1947 says if you want a quiet room, get one on the pool side. I swear on my pets' lives that that is horrible advice.
When you book, they ask if you want a room on the pool side. They conveniently leave out that the pool includes a bar that plays music, loudly, all night long, even if no...
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In key west i truly found this hotel as one of the best value.
It may be a couple of miles from the heart of the city but there are municipal parking garages in the city center which charges only $13/day. This way it's always nice to stay here and save hundreds of dollars which other downtown hotels charges.
Rooms...
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Stayed in Dec 2010-family of 4. We checked in and received an upgrade to a two room suite w/fridge and giant bed-same cost as a regular room. Bed was comfy, sleep couch not so much. Pool area is lovely and heated, nice view from room overlooking water and highway. Helpful staff, concierge. Breakfast was so so, nice waffle maker but...
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From reading the other reviews, I should have visited Stephanie at "splash". The truth is that the location is bad, The gangways are worn, There are cracks in the ceiling. All this would be OK if the price was under $100 - but it isn't.
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Thank you for taking the time to review our hotel. We appreciate your business very much. I apologize for any inconvenience you experienced while staying with us. Key West is in peak season and we offer some of the best rates on the island. We are working on areas of our property which need updating. Perhaps you will give us...
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The hotel is located on busy US Route 1 in Key West. Because of the nice water views we opted for a room with views of the water; be mindful however that rooms on the water side also face busy US Route 1 and traffic including motor scooters, trucks, buses etc. For a quieter room choose rooms facing the pool...
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Thank you for taking the time to review our property. We strive to improve our services through our guests' valued feedback. I am glad you found our staff to be helpful in meeting your needs. We are happy to hear you would lodge with us again and hope to be able to offer some of the improvements you mentioned.
Sincerely,...
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I recently stayed at the Comfort Inn in Key West. The hotel was clean, comfortable and offered a great breakfast. Stephanie, the "Splash" pool bartender was especially terrific. She gave us great suggestions for places to go, things to see and delicious restaurants to visit. All of the Concierge staff was extremely friendly and helpful. My only suggestion would be...
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Thank you for taking the time to review our property. Stephanie is an asset to our staff and we are happy that she made your stay more enjoyable. You will be pleased to know that in our efforts to improve our guest services, we are beginning a shuttle program at our property, expected to be up and running before the...
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We had a great time, the hotel is very clean, the staff is nice and helpful! We especially would like to thanks Stephanie for her wonderful suggestions on things to do during our stay!
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Thank you for your positive comments! I am so happy you had a great stay and fun at our Splash pool bar. Stephanie is a valued member of the staff and we are happy she steered you in the right direction. We look forward to seeing you again.
Sincerely,
Front Office Manager
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This hotel is affordable and comfortable. I agree with other reviews that rooms need updating. The tub in the bathroom was ill-fitting and awkward, but wouldn't want to see rates go up. We didn't spend much time there but we did enjoy the breakfast and the Splash Bar. The pool and pool area is beautiful. We took a cab to...
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Thank you for your recent stay. We are pleased that you enjoyed your time and found value with us. I'm glad we were able to assist you with finding your missing purse and your vacation didn't skip a beat. We have updates in the works and we hope to see you again on a return trip.
Sincerely,
Guest Services Manager
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I agree with Tyler W. Stephanie at Splash is great!!! She makes a mean rum punch to boot.
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Thank you for giving us the opportunity to serve you. We appreciate the review and are glad you enjoyed your time at the pool bar with Stephanie. We look forward to seeing you again!
Sincerely,
Front Office Supervisor
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