We arrived Saturday Nov 7th for 5 nights - check-in went easy - upgraded room to the Caribbean Spa building - We really enjoy staying here (this was our 2nd time at the Pier) third time in Key West - Hotel staff are always friendly - houskeeping does a great job to include nightly turn down service - Geniene at... more

A wonderful hotel, beautiful, lovely gardens, and a perfect location. Within easy walking distance of Duval St- the hot spots for great little shops and bars and restaurants and clubs. Also a short walk to the beautiful pier and the fabulous sunsets. From the pier we were able to take trips for snorkeling, kayaking, sailing and sightseeing too! more

I just came back from Key West where I stayed at Pier House for 7 days. I absolutely loved every minute of it. Hotel is very clean, staff pleasant and views just breathtaking. I booked my flight with a hotel through expedia where I got a room with a balcony, although upon arrival I wasn't satisfied with the view-facing the... more

I stayed at The Pier House Resort and Caribbean Spa, Key West from Sept 14-19, 2009. I have to say, before departing I read some reviews with negative comments, and after returning, I don’t understand how anyone could have a negative review of this hotel. I arrived around 6 pm on Monday and check-in was smooth and pleasant. I had... more

Pier House Resort was a great choice to stay at Key West. Would recommend it to anyone whose is going there for a vacation. What makes it great is its location, It is right on Duval street and walking distance to all the water activities boarding stations. I went there for my birthday and stayed one week. The staff upgraded... more

To have both a beach and a pool in a Key West hotel, especially in the heart of the action on Duval street , is a wonderful thing. The food was very good. We especially enjoyed the lobster BLT. The fish at the beach were beautiful. No need to go to an aqarium! The staff were very helpful and the... more

We recently stayed at the Pier House for the long Labor Day weekend, and it was wonderful! The staff was very helpful and knowledgeable, and the hotel had recently been renovated. Everything looks new and fresh, even the bathrooms. My only complaint would be the pool- they definitely need to spend some money updating it- it looked a little scary,... more

Excellent hotel. Would definitely stay here again. As far as beaches go in the Keys, theirs was excellent. Great location right on the water and on Duval Street. I would highly recommend this hotel. more

Very nice situated with private beach. Most friendly staff and good food. We really enjoyed our stay and can´t wait to be back!!! Great hotel, great value!! more