The hotel rooms are dated and could stand an overhaul or at least a good cleaning. The carpets definitely need to be replaced or steam cleaned. I was also suprised by the $14 per night parking fee. I was not notified of that when I made the reservations or when I checked in. And, honestly, I thought it was ridiculous... More

The hotel is very nice and has fabulous pools. The beach strip is microscopic but there are no waves and people were even taking the beach chairs and sitting in the water. We had some beautiful birds hanging around the hammocks, and the bear bar bartenders were ver friendly. The hotel staff overall were courteous and professional, and my only... More

I was terribly disappointed in this property apart from the lobby and grounds it is just shabby. We were in room 339, which was average apart from the bathroom, which was so small you had trouble closing the door. The bathroom fixtures were dirty and the shower curtain rail rusty. The bathroom floor had hairs behind the door that were... More

Having booked a winter break to escape the monotony of the British winter and to celebrate our wedding anniverary we decided upon a hotel at which we had stayed 2 years previously the Hilton Key Largo Resort ( and now KENNELS ). We once again looked at the " resorts " own web page ( not the HILTON official web... More

We traveled from the Midwest to Key Largo to get married on January 26, 2012. Our ceremony was on the Hammock Beach. GORGEOUS! Wendy took such great care of us. We also had our reception at the hotel. Had exceptional service!!! Everything was perfect! We had a small ceremony - 22 people. The staff kept everything very intimate and we... More

This "resort" is a sore spot on the Hilton name. The good aspect is that it offers many things to do with a private beach, water sports, pools, and hot tub. However the staff is RUDE. The cleaning crew hangs up dirty towels off the floors instead of giving new ones when they clean the room. Diamond members are treated... More

We stayed at this hotel resort for one night en route from the Keys. It is not a very attractive hotel - resembling many similar concrete structures. However, the welcome we received was good and the room we were allocated was clean and comfortable - although it was somewhat basic and in need of updating - with a good view... More

We visited this hotel in Jan. 2012 in what was apparently an extremely warm winter-80 degrees and up every day. The hotel is looking a little tired and could use some remodeling or sprucing up. The view from the 4th floor room was spectacular. Unfortunately we were right above the beach and they played loud music from 10 am to... More

We just returned for the 4th time and love this hotel. It is in a relaxing private setting. If you want a view ask for the 4th/top floor so you can see above the trees. The staff were very friendly. Our Friday night entertainment was a campfire, music, and smores on the beach. The rooms are clean and comfortable. We... More