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Holiday Inn Express North Palm Beach - Oceanview

2.5 of 5
13950 US Hwy 1, Juno Beach, FL 33408
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Holiday Inn Express North Palm Beach - Oceanview
Ranked #2 of 2 hotels in Juno Beach
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148 reviews from our community

    Trip type
Traveller rating
    57
    50
    19
    12
    10
Date Rating
ny
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 12 May 2013

we were at this hotel a few years ago and it was a disaster, but we recently tried it again after the renovation and it was absolutely beautiful, the staff was great and the breakfasts were great, yes I would stay there again, the only thing is they are a bit pricey, the best western down the road is about... More

Was this review helpful? Yes
Susan D, Director of Sales at Holiday Inn Express North Palm Beach - Oceanview, responded to this review
14 May 2013

Dear Valued Guest, We were thrilled to read your glowing review from your recent stay at Holiday Inn Express Juno Beach. We are delighted that you enjoyed our delicious complimentary hot breakfast and our wonderful accommodations and amenities. We appreciate your kind words regarding the staff at the hotel. We always appreciate the opportunity to recognize our associates for a... More

Orlando, FL
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 9 April 2013 via mobile

The hotel itself is nice, updated appearance and clean room. The bed was very firm and actually not the most comfortable I've slept on. My issue with this hotel is I'm on the first floor which has a large sliding glass door that opens to the patio/parking lot. I will not stay at hotels that have exterior doors because of... More

Was this review helpful? Yes 3
Susan D, Director of Sales at Holiday Inn Express North Palm Beach - Oceanview, responded to this review
11 April 2013

Dear Valued Guest, We are sorry that you did not like your room location. We do hope you do come back again to stay on a different floor. You are welcome to call me directly and I can assist you on making your reservation. More

New York City, New York
Contributor
19 reviews 19 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 2 April 2013

The service was the worst I have ever received at a hotel. I detailed some of our issues and the lack of response we received below: Check in: o Employees were unrecognizable, wearing “plain clothes” o Employees did not great us and were unresponsive for several minutes, as they chatted amongst themselves. o We arrived very early on Thursday for... More

Was this review helpful? Yes 3
See 3 more reviews by DwyerJakeway for Juno Beach
Susan D, Manager at Holiday Inn Express North Palm Beach - Oceanview, responded to this review
5 April 2013

Dear alued Guest, As always, we appreciate our guests taking the time to share their experiences both with us and other travelers on Tripadvisor.com. The stay described above falls short of the manner in which we strive to treat our guests. I am terribly sorry about any inconvenience and I am committed to restoring the perception you had of the... More

Springfield, Illinois
Contributor
19 reviews 19 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 31 March 2013 via mobile

We stayed at the hotel "thinking" it was a short walk to the beach because of the description. It is not. The front desk employees have a terrible personality. Our room was filthy, when we asked for anything they wanted to disagree. We used our points to stay and when we asked for a print out of our 2 night... More

Was this review helpful? Yes 3
Susan D, Manager at Holiday Inn Express North Palm Beach - Oceanview, responded to this review
5 April 2013

Dear Valued guest, On behalf of the Holiday Inn Express Juno Beach hotel, I was truly sorry to this review. We take all guest comments seriously and continuously make efforts to use any less than perfect reviews as training and coaching opportunities for our staff We clearly fell short of your expectations during your recent visit and I offer my... More

Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 29 March 2013 via mobile

Billed as "ocean view" the hotel is on a major road not reasonably near the beach which, by the way, is not inviting at all. The staff is pleasant, but do not go out of the way to be attentive. On one day of our four night stays, I called because the room had not been cleaned by 3:30 pm.... More

Was this review helpful? Yes 3
Susan D, Manager at Holiday Inn Express North Palm Beach - Oceanview, responded to this review
1 April 2013

Dear Valued Guest, On behalf of the Holiday Inn Express Juno Beach hotel, I was truly sorry to this review. We take all guest comments seriously and continuously make efforts to use any less than perfect reviews as training and coaching opportunities for our staff. The hotel is conveniently located walking distance to area restaurants and 100 steps from the... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 28 March 2013 via mobile

Selected this hotel after I read all of the previous reviews but was very disappointed when we arrived. The front deck was very rude. Her actions reflected that she did not like her job and assisting anyone. Our room was dirty, toilet was full of previous use and toilet was not working, it took 2 calls to the frt desk... More

Was this review helpful? Yes 4
Susan D, Manager at Holiday Inn Express North Palm Beach - Oceanview, responded to this review
1 April 2013

Dear Valued Guest, As always, we appreciate our guests taking the time to share their experiences both with us and other travelers on Tripadvisor.com. The stay described above falls short of the manner in which we strive to treat our guests. I am terribly sorry about any inconvenience and I am committed to restoring the perception you had of the... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 26 March 2013 via mobile

This holiday inn was beautiful! Great location,close walk to the beach.Rooms were big,beds were very comfortable,patio was a relaxing spot to sit. The pool area was nice. Breakfast was free and delicious. The service was great very courteous. I highly recommend this place, I will be retuning.

Was this review helpful? Yes 1
Susan D, Director of Sales at Holiday Inn Express North Palm Beach - Oceanview, responded to this review
27 March 2013

Dear Valued Guest, I was thrilled to read your glowing review from your recent stay at Holiday Inn Express Juno Beach. We are delighted that you enjoyed our delicious complimentary hot breakfast and our wonderful accommodations and amenities. So glad that our location just steps from the beach worked out perfectly for your trip. Thank you again for your recommendation... More

Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 26 March 2013

This hotel was very nice. Modern and updated. We could tell it has been taken god care of. The best part was our check in. The people checking us in we're so friendly and helpful...very personable. We had a lot to talk about since we were both from the same state Originally. My only complaint is that there is no... More

Was this review helpful? Yes 1
Susan D, Director of Sales at Holiday Inn Express North Palm Beach - Oceanview, responded to this review
27 March 2013

Dear Valued Guest, I appreciate your kind words regarding the staff at the hotel. We always appreciate the opportunity to recognize our associates for a job well done. I am sorry you misunderstood that we were a block from the beach, so we do have some ocean view rooms. I do hope you come again, and if you want the... More

Florida
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 17 March 2013

I recently stayed at the Holiday Inn Express while on business in Juno beach. The hotel was booked so prices were ridiculously high for a holiday inn e press. But I understand...supply and demand. The rooms, although old building, were all recently updated and remodeled to HI standards. Breakfast was horrendous! We went down at 7:45am. Coffee almost empty. No... More

Was this review helpful? Yes 3
Susan D, Director of Sales at Holiday Inn Express North Palm Beach - Oceanview, responded to this review
19 March 2013

Dear Valued Guest, On behalf of the Holiday Inn Express Juno Beach hotel, I was truly sorry to this review. We take all guest comments seriously and continuously make efforts to use any less than perfect reviews as training and coaching opportunities for our staff. More

Cape Carteret, NC
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 17 March 2013

Because of a reservation snafu (not sure who's to blame . . . it's life, stuff happens, we're over it), we stayed one night, had to stay elsewhere one night, and then checked back in for 2 more nights. This is a clean, secure, efficient & well-managed property. Any stay this close to the ocean and conveniently located is going... More

Was this review helpful? Yes
Susan D, Director of Sales at Holiday Inn Express North Palm Beach - Oceanview, responded to this review
18 March 2013

Dear Value Guest, Thank you for the wonderful comments regarding our staff. I will make sure they all see what you hae written. We are very happy you enjoyed your stay with us and we do hope you come again. The next time you make a reservations you can call me directly and I can assist you. We will then... More

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Additional Information about Holiday Inn Express North Palm Beach - Oceanview

Also Known As:
Holiday Inn Express North Palm Beach - Oceanview Hotel Juno Beach
Holiday Inn Express North Palm Beach - Oceanview Hotel
Holiday Inn Express Juno Beach
Holiday Inn Juno Beach
Juno Beach Holiday Inn
Address: 13950 US Hwy 1, Juno Beach, FL 33408
Phone Number:
Region: United States > Florida > Juno Beach
Amenities:
Beach Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 hotels in Juno Beach
Price range (per night): INR6,220 - 9,164
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
$5 million dollar renovation including brand new guest rooms completed in May 2010. Hotel is located 400 steps from the beach. Every room has a mini refrigerator, microwave and working desk. Complimentary Hot Breakfast complete with our Signature Cinnamon Rolls, free high speed internet, free parking, fitness center and complimentary use of a full gym across the street. Tropically landscaped outdoor pool, Priority Club Rewards ® points. All rooms have balconies, pet friendly, 100% non-smoking hotel. ... more   less 
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