Booked this hotel for 1 night before our cruise in April 2012. This hotel was full of cruise passengers. When we booked this hotel (December 2011) the web site stated they had free shuttle service from the airport and to the cruise terminal. When we arrived they said the shuttle to the cruise terminal would be $10 a person or... More

We booked this hotel based on the pleasant reviews and the free shuttle to the airport. The hotel is functional and has all the basic necessities - but I will say that the staff is exceptionally friendly. I called prior to arriving to inquire about local eateries in the area, tourist attractions and where to store our bags before the... More

Not told at time of reservations that this year, last year free, there will be a $12 per day parking charge and a $10 per person (also free last year) shuttle to ship charge. Big unexpected $140 extra expense. The hotel next door still has free shuttle and only $6 per day parking charge. Then the baggage unloader at the... More

My family and I stayed at this hotel prior to a cruise leaving from the Miami port. We chose this hotel because we flew into the Fort Lauderdale airport and it offered a free shuttle from that airport and brought us a little closer to the Miami port. Also, through the hotel, we were able to book a shuttle bus... More

Booked my weeks vacation with book it.com. Hotel has it pros and cons, some pleasant, some not, our room said no smoking room, however, it was clear, someone had been smoking. The hotel advertised heated pool, it was not heated! But, what made it special to us as a family as Melissa, the cooking cook, she was always there each... More

Hampton Inn has free airport shuttle that was very prompt at picking us up. It is close to the airport and Port Everglades. They provide transportation to Port Everglades for $10 per person which made it very convienent for us instead of waiting for a cab. The hotel was very clean, the room was nice, comfortable and the free breakfast... More

Checked in about 3 weeks ago, and they billed my credit card 4 x for one night, one room. I called down to the manager, and she basically said, she was very busy, there was nothing she could do, it was between me and travelocity. And then Hung up on me. As I was leaving to go to the Hyatt... More

Most of the employees at this hotel are very friendly. The rooms are very nice and spacious. Plenty of hot water. Reliable internet which is always a plus!

I stayed here with friends overnight when departing for a cruise. The hotel is very busy. The rooms are small but clean. The breaksfast area is too cramped for the number of people....luckily McDonalds is near by. The front desk staff were friendly and helpful.