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Candlewood Suites Fort Myers Sanibel / Gateway

2.0 of 5
9740 Commerce Center Ct, Fort Myers, FL 33908
Hotel amenities
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Ranked #3 of 61 hotels in Fort Myers
4.5 of 5 stars 168 Reviews
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168 reviews from our community

What travellers say about this hotel
  • Very clean(13)
  • Living room(8)
  • Full size(8)
  • Great value(7)
  • Free laundry(7)
  • Short drive(5)
  • Would definitely stay(4)
  • Really nice(4)
  • Friendly and helpful(4)
  • DVD players(3)
Traveller rating
    120
    41
    5
    2
    0
Only show reviews for Family (32) | Couples (79) | Business (26)
Date Rating
Travelling_Crusader
Buckinghamshire
Contributor
14 reviews
8 helpful votes
4 of 5 stars Reviewed 7 February 2012

Designed for the longer stay. Each room has a kitchen area with 2 ring stove, microwave, coffee maker, toaster, pots, pans and plates etc. There is also a dishwasher which is rather unnecessary bearing in mind there is only 2 of everything in the room. The fridge freezer is huge but has an incredibly noisy fan. This coupled with the... More

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FilRon
New York City, New York
Reviewer
5 reviews
2 helpful votes
4 of 5 stars Reviewed 5 February 2012

Nice hotel with good rates. Our room had a queen bed but one side was against the wall which made getting out of bed difficult. Staff very helpful, especially Amanda and Caity! Our room faced the front of the hotel and chatty guests (outside, usually smoking) sometimes disturbed our rest...perhaps a room in the back would be better. Free DVD... More

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Bob Delaney, General Manager at Candlewood Suites Fort Myers Sanibel / Gateway, responded to this review
7 February 2012

Thank you for your review! We're so glad our close proximity to the beaches and downtown Fort Myers worked out for you and that you experienced the hotel to be clean and of good value. We love sharing customer Tripadvisor comments with our team members and I'm sure Amanda and Caiti will be thrilled to see thier name in lights!... More

SE_MN_warmth_seekers
Rochester, MN
Contributor
13 reviews
7 helpful votes
5 of 5 stars Reviewed 5 February 2012

We recently completed an almost 2 week stay at this hotel and were very satisfied with all aspects of our stay. We had a quiet 4 flr room and they gave us the upgrade to a 1 BR suite since I was a Platinum priority club member. The front desk staff were all very helpful on both hotel questions, free... More

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Bob Delaney, General Manager at Candlewood Suites Fort Myers Sanibel / Gateway, responded to this review
7 February 2012

We love Priority Club members and were happy that we could provide a complimentary upgrade to our executive One Bedroom Suite! Thank you for leaving such a glowing review with so much detailed information. Our suites with full kitchens, free guest laundry and weekly housekeeping services are perfect for extended stays and we also offer long term stay discounts for... More

Sarah L
Boston, Massachusetts
1 review
1 helpful vote
5 of 5 stars Reviewed 2 February 2012
1
person found this review helpful

Me and my fiance stayed at Candlewood Suites in Florida for his birthday week and the manger and staff were amazing!!! I wanted to suprise him with a cake in the morning and by the time I was able to talk to the staff at the desk it was too late for them to plan it. The girl at the... More

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Bob Delaney, General Manager at Candlewood Suites Fort Myers Sanibel / Gateway, responded to this review
7 February 2012

Ahhhhh....our birthday guests!! Thank you for choosing our hotel for your birthday celebration! We appreciate the compliments on our team and great service and will be sure to share your comments. Please think of us again for future celebrations! We offer a variety of packages that include Romance, Tanger Factory Outlet Shopping, Big M Casino Cruise and Priority Club Bonus... More

Erin S
San Francisco, California
Reviewer
5 reviews
1 helpful vote
5 of 5 stars Reviewed 30 January 2012

Thanks to a Roomsaver coupon, found this gem nestled in a quiet area, close to everything. They gave us a modern, clean, large queen room, with full-kitchen and desk area, wifi and many TV channels. Although we were only there for 2 nights, we did not use the gym, but it had good equipment, had TV, water cooler, looked immaculate.... More

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Bob Delaney, General Manager at Candlewood Suites Fort Myers Sanibel / Gateway, responded to this review
7 February 2012

Thank you sharing your favorite things about our hotel! The free DVD Movie lending is a big hit, we stock the movie selection with new movies on a regular basis and offer something for everyone. We are especially proud that you felt the suite was modern and clean. We will be sure to share your compliments with our team. Thanks... More

pauldee50
Wigan, United Kingdom
Reviewer
5 reviews
5 of 5 stars Reviewed 26 January 2012

We stayed at Candlewood Suites for two weeks. What a fantastic hotel !!. Very friendly staff extremely helpful and courteous. We took full advantage of the free grills in the pool area, we barbecued almost every night. We made full use of the free DVD library with up to date movie titles. The rooms were clean and modern with an... More

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Bob Delaney, General Manager at Candlewood Suites Fort Myers Sanibel / Gateway, responded to this review
7 February 2012

We love our friends from the UK! Thank you for taking the time to share your experience with others. You pointed out some conveniences that guest really enjoy like the bbq grills, pool and free movies but we are most proud that you felt our team members were friends, extremely helpful and courteous. We are very proud of our team... More

Elvis-World-Tour
England
Contributor
12 reviews
5 helpful votes
5 of 5 stars Reviewed 22 January 2012

The reception staff were very friendly and helpful which made check in simple and quick. The room was fairly large with a full kitchen, although it doesn't have an oven, only a large microwave. The fridge / freezer was also large, as was the dishwasher. The view over the pond is worth asking for as the alligator and turtles make... More

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Bob Delaney, General Manager at Candlewood Suites Fort Myers Sanibel / Gateway, responded to this review
7 February 2012

So we see you encountered "Smiley" the alligator during your stay! Smiley has made his home in the pond behind the hotel quite some time ago and I'm sure he is featured in many family vacation photo albums! :) We consider him our resident "star". Thank you for sharing your comments and for highlighting the many amenities our guests enjoy... More

Nancie9
Cape Coral, Florida
Reviewer
4 reviews
5 of 5 stars Reviewed 21 January 2012

We stayed here almost a month. Nice rooms with kitchens equipped with everything. Wifi, workout room and free laundry room. Quiet area, front desk and other employee very helpful and friendly. More

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Bob Delaney, General Manager at Candlewood Suites Fort Myers Sanibel / Gateway, responded to this review
7 February 2012

So glad you enjoyed your month long stay as our guest! Many of our longer term guests stay for vacation, relocation or for work and we also offer discounted monthly rates. We appreciate your comments and will be sure to share with the staff. Thanks again and hope to welcome you back soon! More

bageltzips
Chicago, Illinois
Contributor
16 reviews
1 helpful vote
5 of 5 stars Reviewed 19 January 2012

got a queen sized bed in room so its a little small but got a cot. The rooms are very clean, pool looks nice and there is a full sized kitchen and staff is friendly. Would definitely stay here again. More

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Bob Delaney, General Manager at Candlewood Suites Fort Myers Sanibel / Gateway, responded to this review
7 February 2012

Thank you for sharing your comments and we are thrilled that you will definitely stay here again!! We love repeat guests! Be sure to sign up for Priority Club membership and rewards to earn points at our hotel and any other hotel in the Holiday Inn brand. We will also pass along your comments of our clean hotel to the... More

jannie53
Wenham, Massachusetts
1 review
2 of 5 stars Reviewed 17 January 2012

After reading all the great reviews, I was looking forward to staying here. However, it turns out to have real weaknesses. There was no daily cleaning or towel replacement service, only weekly. The room was small. The pool was small and in the shade most of the day. There is no food available except in a snack shop with outrageous... More

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Bob Delaney, General Manager at Candlewood Suites Fort Myers Sanibel / Gateway, responded to this review
7 February 2012

We're sorry you felt your experience at our hotel was just ok, we care about your comments and strive for excellence. We wil surely pass along your compliments to the team that hotel was clean and staff was helpful. As part of the Candlewood brand standard we do provide a weekly full service room cleaning and are happy to exchange... More

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