They had bad service. The bathroom was very dirty. There was even a day when the maids didn't even come to tidy up the room! My daughter thought she saw something run across the floor. The pool was alright but the sun-bathing chairs were absolutely dirty! One day we didn't have any service from the maids , we had to... more

I stayed with my family for 4 nights at this hotel. From arrival to departure the service was excellent. The front desk clerk Deverly was friendly and always willing to go the extra mile to ensure that we had a pleasant stay. The hotel was clean, the room was more than we expected for the price paid. I was a... more

The hotel is nothing special, it isn't a resort by any means but it is better than your average red roof inn. The pool area is great but lacking chairs. The rooms need re done but all in all ok. They really shouldn't call it a free breakfast. It consists of fruit, mini bagels that you can't toast and danishs.... more

Simply stated: The service varied from good to horrible. The lounge chairs in the pool area were disgustingly dirty. The hotel is very old and there isn't much to it. They include free continental breakfast, but watch you like a hawk. I asked for a 3:00am wake-up call and received a 3:30am wake-up call. The hotel did the job, but... more

We spent three nights at this hotel an found it very comfortable.The room was comfortable and clean with all the amenities that was stated in their advert. Only probelm was on checking in found that the desk person was not very friendly. She had us waiting for quite some time while she was just walking around doing her stuff not... more

We were at Orlando’s theme parks for one week, and needed a chip hotel to stay before coming back to our country. We found El Palacio by internet, and chose because the location and price. We were afraid because the photographs were nice and I thought them didn’t match with the price. But when we came to the hotel, was... more

2 couples looking for an overnight accomodation after our cruise for an early morning flight. Quick early checkin was accomodated. While we were waiting we were able to sit out by the pool and enjoy the sunshine, geckos and relaxing atmosphere. The pool was warm, and clean. The deck chairs were plentiful and comfortable for an afternoon snooze. The sports... more

My family and I (5 people) stayed at this hotel for 2 nights while in Fort Lauderdale. Overall not a bad hotel for a short stay. This hotel is an older hotel but is clean. We had a suite which was great for 5 people. Positive *On bus route – bus fair is cheep $3.00 a day/unlimited rides *Front reception... more

I did not book the room and I would have tried to get out of staying there if I had been the one booking. The rooms were tattered and worn... greasy carpeting and furniture. I was worried about the bedding, but found I didn't get any funk or bug bites. I don't think we were given proper or polite service... more