Sorry for my English but I need to expres my experience, the cleaning was very poor we stay for 4 night and we couldn’t get a good sleep because there was too much noise in the bar area until 3am in the morning. one night I wake up at 12am and went down and to the service guy and he... more

Stayed here for one night before going on a Caribbean cruise. It didn't help when another resident who had turned up at reception to collect toilet roll, told us not to stay here for more than one night. After two flights from London we were so tired we could have slept anywhere. The room wasn't too bad a size but... more

We stayed at the Lauderdale Beachside Hotel that we booked through expedia for 4 nights in December. When we arrived they did not have our room reservation from expedia and did not have any record of our reservation. On top of that they stated that they were completely booked of the room type that we had reserved. After calling expedia... more

It all started when we arrived...and the hotel told us that they did not have our reservations and didn't even know if they could get us a room. 30 minutes later they said that they could get us a room for 3 days...instead of the 4 we had already paid for with Expedia. I called Expedia and they took care... more

I had stayed here in prior years when it was a Clarion Hotel and always enjoyed my experience. Since it was bought by a private franchise, the hotel has gone downhill. The maids refused to clean my room properly or change the sheets. I had to be moved 3 times and was still not satisfied with the quality of the... more

location is good but they are very confused. Took several hours to check in group and several mistakes were made even though we gave them exact rooming list. Charged several of the guests for wrong charges, overcharged in may cases. $3.50 surcharge is supposed to cover pool towel service, hi-speed internet, and continental breakfast. There was no internet, unless you... more

I was a little nervous about staying in this hotel after reading some of the reviews. I was pleasantly surprised when we arrived the staff members were very nice and helpful, We had a very short walk to the beach which was great, the only downfall was that our room was right above the bar and you could hear the... more

First of all we paid $191.00 US a night for this place. We arrived at 3:45 and were told our room was not ready. Our room was disgusting, rusty and peeling door, t.v. socket hanging from the wall with no cover plate, the bathroom had rust and peeling along bottom of door, the ceiling had obvious water damage and was... more

I do not recommend anyone to stay at the hotel. When we arrived, the room was not very clean. We had roach in our room. The bathroom was not very clean. The room was smelly and the air conditioner was not working properly. The general manager was not friendly! He just want your money and doesn't care if you are... more