Went to the Atlantic Spa as part of our wedding anniversary celebrations for a day of relaxation and pampering. The entire experience was excellent ang highly recommended.
- The Atlantic Hotel Fort Lauderdale

Went to the Atlantic Spa as part of our wedding anniversary celebrations for a day of relaxation and pampering. The entire experience was excellent ang highly recommended.
Dear Fsucre,
We are delighted to read you had an amazing anniversary and Spa day! We wish you many more years of relaxation and pampering. We hope to see you again in the near future!
Best Regards,
Jennifer Urena
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This is a first rate classy hotel... in a row of such hotels... but the best of the selection! The rooms are fantastic... spacious and views everywhere you turn. We certainly felt like VIP's all through the stay. The lobby is beautiful.... not large and "busy" but dimmed lights and comfortable seating areas. The staff are all very welcoming. We...
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Dear Hadalamac,
Thank you for taking the time to write this review. It really seems that you took great advantage of all our wonderful amenities!! Our Spa is definitely first class and has amazing services. We are delighted to know you felt just like you should, as a VIP. Hope we welcome you back very soon!
Best Regards,
Jennifer Urena
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Came back to Ft. Lauderdale for the second time in about a year. Last time, we stayed at the Pelican Grand which had a private beach. They provided umbrellas and chairs free-of-charge which was really nice but the hotel was just okay because the rooms were rather small and just "so-so" (see my "Cliff Club" Trip Advisor review from April...
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Dear Trippingout69,
Thank you for your thoughtful review. We appreciate you taking the time to give us some insight in your experience with us, it is very valued. Our staff and dedication to make sure our guests are happy and leave happy is what helps us stand out from the rest. I know you have many choices in Fort Lauderdale...
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Starting with the reception who had no problem with our early arrival upgraded our reservation to a superb room with a Seaview. Nothing was too much for the Hotel staff, any little problem was resolved quickly and with a smile, even down to a hands on fix for the in room WiFi connection. A top rate experience.
Dear Gar55_22,
Thank you for taking the time to write this review. We appreciate your feedback and are glad to hear you had a fantastic stay with us. We apologize for any mishaps you experienced but happy to know they were resolved immediately and effectively. Whenever you miss the sunshine, please come back and see us!
Best Regards,
Jennifer Urena
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The service at this attractive hotel is unprofessional, amateur and downright confusing. Without typing all of the specifics, I will tell you that room service, the salon, the pool staff, the front desk staff and the laundry departments were terrible. It's a shame because this is one of the nicer hotels in Fort Lauderdale.
Dear Joel304,
We appreciate your comments and feedback. I have sent you a seperate email to discuss what were the specifics that caused you to have an unsatisfactory stay with us. We would like to be able to address your concerns. As you can see by the other reviews, this is not a common factor in our service and take...
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We recently spent some time at this luxurious resort. Firstly, the staff at the property are just so amazing. Always with a smile on their faces, and they cannot do enough for you. They have a concierge service with a lady by the name of Janete running it. She is fantastic,and with the wealth of knowledge that she has,we found...
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Dear Contenttotravel,
Thank you for taking the time to write this review. We appreciate your comments greatly. We are glad you enjoyed your upgraded room, our attentive staff, and our wonderful dining options at the hotel. However, I do apologize for the fact that the furniture in your room was not up to our standards. We are working on renovating...
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Our son recently got married at Hugh Birch Taylor State Park, in particular "The Bonnet House". We reserved 40 rooms for our guests and relatives at the Hotel. The Bride and Groom had the Bridal Suite, as the grooms parents, we had the Pool Cabana Suite and we added the Sunshine Suite for a post Wedding brunch---everything was fabulous. The...
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Dear David G,
It was a pleasure to have your group staying with us! We were delighted to make sure everything was perfect and special. The staff is very happy to hear you all had a great time even though the weather was not perfect, at least our warmth and attention made up for the lack of sun. We hope...
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I am glad that I decided to stay at the Atlantic. When I tried to book from the hotel's website directly, it said there was no availability. But when I tried hotel.com, it found a suite (city view) available. The city view is even quite nice, especially at night. We were happy to have the suite, since it has rained...
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Dear Clasecki,
We appreciate you taking the time to write this nice review. Though the week you stayed with us was not the sunniest, we are glad to know you were able to enjoy our wonderful amenities to the fullest. We hope to see you soon as we always have great deals in the summer including specials at the Spa...
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Just spent my first night of 2 at The Atlantic. This hotel is perfect! Everything speaks to a comfortable, understated elegance. My room is very spacious , with a large marble bath. It is perfect as I hurt my back yesterday and the soaking tub was exactly what I needed. The staff are friendly and very accommodating . Even though...
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Dear SalsaDancer77,
Thank you for staying at The Atlantic. Though we had unusual weather in Sunny Fort Lauderdale, we are glad you had a terrific time with us and that you were able to feel right at home. We hope you return very soon so that you can take in some of that sun you missed last time.
Best Regards,...
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Front desk staff was very rude to us. We are not picky people, we just like to be treated with courtesy and respect and that certainly did not happen.
Dear Aurrora12,
Thank you for your review. I have already sent a seperate message to discuss further your disappointing experience with us. I hope that we will see you in the future, to change your perception of us and show you the hospitality that we are known for.
Best Regards,
Jennifer Urena
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