We at Travelodge strive to create a "WOW" expereince. We do this by giving details of the local attractions and restaurants, providing a FREE deluxe continental breakfast, which is almost twice as much as franchise requirements, providing free access to the business center, which has 2 lobby computers with High speed internet access, a printer and a fax machine. We also constantly maintain and upgrade the curb appeal and cleanliness. We hire for good attitude...

WOW! What a comment. Thank you for your kind words about me and about your experience of your stay with us. We at Travelodge put in a coordinated team effort, and I am only as good as the team that workds with me - the back of the house staff, maitenance crew and the front desk Sales Associates. We constantly educate our staff to recognize that the "Guest is King"; we believe cost cutting is...

Thank you for taking time to post a review on tripadvisor, a site that most travellers use to learn about guests' opinions of their stay. Your comments are well taken. The neighborhood is safe and we have security on the property; however, we are overtly cautious and discourage guests from enticing theft by leaving valuables in their vehicles. We feel we always invite trouble by leaving valuables, especially when they are visible. This would hold...

We are trying to achieve a standard of execellence in all departments of the hospitality business - curb appeal and ambience, room amenities and decor, breakfast, business services, cleanliness and well trained, friendly staff with good attitude towards work, and security. We are lucky to have a team that helps us achieve these objectives. Thank you for your kind words. Word of mouth being the best form of advertising, I would like to add you...

Part of what we are selling is not just the product , but the environment and the service experience and trying to build on that in a difficult environment. We try to provide one on one service and focus on what is right for the customer. We believe a motel can't just be anywhere; we try to be on the exteme value-extreme and be different from competition. We do not see ourselves as a commodity...

Thank you for your kind words on the high standards we are trying to achieve and maintain, and also about me. We also thank you for your business. Loyal customers like you help us portray our image through websites like these on a regular basis. This not only helps our business, which is dependent on spread of word of mouth, but motivates us to do better. In about 4 weeks, we will have installed flat...

Thank you for your kind comments, which go along way towards helping us maintain our level of service and business. We are lucky to have a team of staff with a great attitude that we continuously try and focus on. Coupled with this, the management does not shy away from spending money on amenities, curb appeal and breakfast. As such we are a little disappointed that you find our rooms a pit over priced compared...

Thank you for your kind words and look forward to see you again in March 2010. We appreciate the effort you put in to fund your cause "Multiple Sclerosis" and will always help by giving discounts for accomodations. As mentioned in your comments we are constantly training our front desk staff to be as friendly and courteous as possible. We have a nice map of the area showing the local attractions as well as all...