We stayed in this hotel Christmas night 2011. The front desk clerk was very rude! I walked up to the window and handed him my I.D. and card I used to book the room. He was on the phone and didn't do anything for a couple of minutes. It was late and my son was asleep in his booster seat...
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I have stayed here a number of times since July 2011. The staff have been pleasant and accomodating to me, especially the Asst. General Manager, Lloyd. The rooms are clean and well maintained for this bargain hotel. Disney and all the attractions are about 45 minutes away and Winter Park is just minutes away. Although I have heard complaints from...
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I stayed at this "hotel" recently and was appalled by the conditions. There were stains on the sheets, the air conditioning whined all night, the toilet felt like it was going to fall of the wall, my towels were stained. The bath tub was backed up. I called the front desk for a solid day before a gentleman answers the...
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Dear Guest,
We apologize for the inconvenience during your 4 night stay. We were glad to speak to you about the issues after your departure so we could get a better understanding about your issues. We want every guest to feel comfortable in reporting issues so that we may remedy them quickly. Once again, I'm glad we had an opportunity...
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I was looking for an inexpensive hotel near Full Sail for 3 days so I could attend my son's graduation. Found this hotel on hotels.com for $51 per night including taxes and fees (but not including the 3.36 per night frig fee). My room was quiet, comfortable, and relatively clean - beds, sink, toilet, & tub fine, but could stand...
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We booked this hotel with the idea that we just needed a place to stay for a few days as we were attending my step-son's graduation. I did not expect much as we got a great price. When we arrived the front desk person was very polite and informative. Our check in was quick and we were able to go...
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Thank you very much for the awesome review! We appreciate that very much. We continue to work very hard at satisfying everyone that visits us so that we may earn your business in the future. Great to hear we were more than you were expecting. We will continue trying to exceed expectations for each and every guest. Please let us...
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Got an expedia special rate for this hotel for 3 nights. Got there 2 am and there was a night window I had to talk through to the manager inside (while I stood in the icy cold)... Security issue I'm sure but never seen that in a hotel before! The lady said there would be a 3.70 dollar "resort fee"...
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Dear Guest,
We apologize for having you wait in the cold during the check in process. Our lobby does close at 10PM. We normally have only one person working at this time and we secure the doors when we have just one person working the late shift.
The $3.36 charge for in room amenities as well as the $25.00 security...
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Management was very rude! Internet didn't work, rooms smelled of stale sweat and old socks! I got locked into a pre booked rate and discovered I had to pay additional charges when I got here...by then my money was already debited from the card so I was stuck there! Talk about false advertising!!! I told the manager I would never...
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We are sorry about your experience.
All of our fees are clearly posted on all on line internet sites under additional “Fees”. You may have simply missed this during the reservation process.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Pet fee: US$ 25 per night
Deposit: US$ 25 per stay...
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We were in town to visit friends who lived close by this hotel, so we were just looking for a place to sleep. Although we were charged a "resort fee," this hotel is not anywhere near any of the major attractions of the area. Upon check-in, we were told that we had been upgraded to a suite because we had...
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hi
i love this hotel clean and nice the service so good
the staff soooo nice
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I was impressed by this hotel. What they indicated in there ad was true. Clean nice place to stay. Would stay here again.
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41 Reviews
42 Reviews
