Check into room, found items left by last occupant. Room didn't feel clean. View of pool from room - looked dirty! Not worth getting starwoods points. Heard door of ice and vending machine room all night. More

The room was really nice. Bar / Lounge was adequate. Other than the food in the restaurant there are no other dining options around so once you get to the hotel, you can't walk to any place to eat. Used the shuttle from the airport which arrived in about 10 - 15 minutes after I called. More

We arrived after a 14 hour flight from New Zealand via Santiago in the early morning, almost dead on our feet. A warm welcome was given to me at reception and a very friendly and helpful man was on hand to help with luggage etc while we stumbled into our spacious room. My friend who is 90, tripped on the... More

My name is Henry Bridgewater. On 1/20/12, at about 10:15am, I parked my vehicle an '07 m35 Infiniti, in the Hotel's parking lot.I stepped out of the car, closed the door, retrieved my 2 pieces of luggage from the trunk,shut the trunk,walked back to the lobby area,to board the courtesy bus, headed to the airport. My flight left at 12;54pm,... More

By prior arrangement, Robert picked us up mid morning from our cruise ship in Miami, arranged for our suitcases to be kept safely in the very obliging Sheraton and then dropped us off at Hollywood Beach, FL and picked us up hours later in time to swing by the hotel to retrieve our luggage and then take us to the... More

Rooms were sub-par. As with many airport properties it is in need of a significant upgrade. Staff was excellent and location was good. More

The good news is that the van service to and from the hotel is good, the location is quiet despite its proximity to the highway right outside the window, and the rooms were clean and nice. And free USA todays! The bad news is that there is absolutely nothing around the hotel. No restaurants at all. So plan on eating... More

We stayed at the Sheraton for one night before the cruise.. but what excellent service Rich gave us, we only had to wait 5 mins from the airport for pick up, My wife and I asked if there were some other place to eat later and Rich took us to Docker's my 2nd child is a pickie eater and loved... More

I have had 2 opportunities to have Rich Bryant be incredibly helpful. Ths man goes out of his way to provide awesome customer service. If you want something done, ask for Rich. Everyone seems extremely proactive and incredibly courteous. However, Rich stands out as going way beyond to the miraculous to make sure your experience at the Sheraton is top... More