Thank you for providing feedback about your stay at our hotel. I am so pleased to hear that you enjoyed your clean, comfortable room and that the staff was able to assist you, especially Michelle. We strive to provide our guests with a "home away from home" experience, so I am very happy to know that the in-room kitchen and... More

Thank you for taking the time to write a review of your stay. I apologize that our housekeeping service did not meet your expectations, the washer/dryer were out of order for part of your stay and that you experienced some issues with the staff. First, in regards to your comments, I have spoken with our housekeeping staff and am coaching... More

I received a copy of your review, and wanted to thank you for such great feedback. It's great to hear that you enjoyed your time with us. We appreciate your viewpoints on the type of amenities we offer and the area we are located in. I feel, it will serve readers of our hotel's reviews, well. Thank you again for... More

Thank you for taking the time to write a review of your stay. I'm thrilled that you enjoyed our clean rooms and accommodating staff. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More

Thank you for taking the time to write a review of your stay. It's great to hear that you enjoyed your time with us. We appreciate your feedback and advice for incoming guests! Thank you for choosing Extended Stay Hotels. We hope to see you again soon. More

Thank you for your great review of our property! I'm so pleased to hear that you and Buddy are enjoying your time with us. We love having you here and want to make sure that you know we are available to you for anything you may need. Thank you again for sharing your experience with us. We look forward to... More

I recently received a copy of your review for our hotel. We take great pride in offering a clean, comfortable room at an affordable price, . However, I was disappointed to read that you did not have a good stay. Please accept my most sincere apologies. If you could please contact me at Cberriman@extendedstay.com. I would like to send you... More

Thank you for taking the time to write a review of your stay. The noise issues you described is not acceptable, and I sincerely apologize for your experience. In response to your feedback, I would like to provide you a complimentary night. I appreciate you bringing this to our attention. I hope that you will contact me directly, at stp@extendedstay.com,... More

Thank you for taking the time to write a review of your stay. I will be addressing your service concerns with our staff to ensure that these service issues do not happen again in the future. I appreciate you bringing this to our attention. If you have any additional feedback, please reach out to me at stp@extendedstay.com. We hope that... More