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Boca Raton Plaza Hotel and Suites

3.0 of 5
2901 N Federal Hwy, Boca Raton, FL 33431
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Ranked #9 of 26 hotels in Boca Raton
4.0 of 5 stars 247 Reviews
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247 reviews from our community

What travellers say about this hotel
  • TIKI bar(7)
  • Very nice(7)
  • Pool area(5)
  • CUSTOMER SERVICE(3)
  • Private balcony(3)
Traveller rating
    99
    63
    34
    31
    20
Only show reviews for Family (42) | Couples (76) | Business (29)
Date Rating
cburdman
Massapequa Park, NY
Senior Reviewer
8 reviews
3 of 5 stars Reviewed 10 February 2012 NEW

I'll start with the plusses. The staff are friendly. The room was adequate and conveniently located. The place is quiet. A fridge and microwave were nice.The king bed was comfortable. They have wireless Internet connectivity. The restaurant food was good but they did not have fruit at breakfast. The price, for Boca, was very good. Now the negatives. The bathroom... More

Was this review helpful? Yes
BILL33431, General Manager at Boca Raton Plaza Hotel and Suites, responded to this review
14 February 2012

Hello! Thank you for taking time out of your day to give us your feedback, we appreciate it! I would like to inform everyone that we are in the process of a full renovation to our rooms. We provide very clean and comfortable accomodations. We have the BEST rooms at the BEST rates GUARANTEED! We appreciate your compliments and your... More

Hannah1014
Orlando, Florida
Senior Reviewer
7 reviews
4 helpful votes
2 of 5 stars Reviewed 20 January 2012
3
people found this review helpful

This hotel is in a good location, mostly clean and did have a nice balcony with each room. However, the night we stayed there was a party in the room next door and management did nothing to ask those guests to quiet down. After repeated calls to the front desk, they offered us a smaller room with not enough beds... More

Was this review helpful? Yes
BILL33431, General Manager at Boca Raton Plaza Hotel and Suites, responded to this review
14 February 2012

Hi! I apologize that you had some rude guests staying next to you. It can be difficult to control some guests at times. I have put a more strict policy in place, so I hope it will help. I appreciate the feedback! Thank you! More

Maltinmehipflask
Edinburgh
Senior Reviewer
7 reviews
7 helpful votes
5 of 5 stars Reviewed 17 January 2012
2
people found this review helpful

We stayed here 1 night (21st December 2011) - not all the rooms are sustes but if you book and pay the teensy amount extra for a suite, that's exactly what you get. Sure, it's not the Waldorf Astoria but all we wanted was somewhere to spread out and repack between the Keys and the Bahamas so the huge room... More

Was this review helpful? Yes
BILL33431, General Manager at Boca Raton Plaza Hotel and Suites, responded to this review
14 February 2012

Thank you very much for your feedback! I am very happy to see you had a enjoyable stay. We have a full renovation starting this spring so we are only getting better! We will ALWAYS have the BEST accomodations at the BEST rates possible! Thank you again for your feedback, it is very much appreciated!! More

Mindyla
Staten Island, NY
Senior Reviewer
6 reviews
2 helpful votes
3 of 5 stars Reviewed 16 January 2012
1
person found this review helpful

The Hotel was fine for the 5 days we stayed. The location was great for us to get around as I-95 was close by to get either North or South fairly quickly. Not far from Mizner Park to walk around and dine and close to Flakowitz Bakery and Restaurant for breakfast when we did not have breakfast in our room.... More

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BILL33431, General Manager at Boca Raton Plaza Hotel and Suites, responded to this review
17 January 2012

Good Morning! Thank you for taking the time to advise travelers about your stay here at the Boca Raton Plaza Hotel & Suites. I'm happy to see you had a enjoyable stay and were able to visit some of the great sites Boca Raton has to offer. We hope to have you back soon! More

ChaucerLady
Charlotte, NC
Contributor
15 reviews
56 helpful votes
3 of 5 stars Reviewed 5 January 2012
1
person found this review helpful

No major problems, just underwhelming. The room we had was in a separate building from the main hotel, which was much older and needed updating. These rooms were more like a motel with the door opening to the outside - the AC units leaked, the elevator was old and musty, the room was clean enough, but lacked amenities. We had... More

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BILL33431, General Manager at Boca Raton Plaza Hotel and Suites, responded to this review
13 January 2012

Good Afternoon - Thank you for writing this review. Iwould like to advise everyone that we have different room types for different budgets. The room in this case that was booked was a Sable Palm Room. This is our standard room located in our north building. I believe we offer quite a bit of amenities in this room at an... More

Bob V
Duanesburg
Reviewer
4 reviews
2 helpful votes
5 of 5 stars Reviewed 31 December 2011

The hotel was great. Very well priced, the rooms were large and clean, the staff was very helpful and friendly More

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BILL33431, General Manager at Boca Raton Plaza Hotel and Suites, responded to this review
13 January 2012

Thank you very much for you kind feedback. I and my staff very much appreciate it! I am happy to see that you enjoyed your stay at the Boca Raton Plaza Hotel & Suites. I and my staff truely care about each and every one of our guests. We try our best to fulfill all our guest concerns and requests.... More

25softballmom25
Atlanta, Georgia
Senior Reviewer
7 reviews
5 helpful votes
4 of 5 stars Reviewed 26 December 2011
1
person found this review helpful

We needed to travel on a budget and chose this hotel on price alone. The rate was great! $49 per night. They charge a $2.50 amenity fee per night that they say is included in the rate. However it is not. It is included in the taxes part of the bill. Another thing is they hold an extra $50 for... More

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BILL33431, General Manager at Boca Raton Plaza Hotel and Suites, responded to this review
13 January 2012

Hello, Thank you for taking the time to give us your feedback and i'm happy you enjoyed your stay with us at the Boca Raton Plaza Hotel & Suites. As I have stated before we take our guests feedback very seriously and we have updated the bathroom in room 323 with a brand new surround kit and fixtures. We are... More

robbiemp
Los Angeles
Senior Reviewer
7 reviews
5 helpful votes
3 of 5 stars Reviewed 21 December 2011

This was our first visit to this hotel. I found the lobby very impressive and clean. But entering the room, I found it a liitle different to what I had seen in the pictures on the website. While the room ws very spacious and the beds had clean sheets, the carpet was worn out. The bathroom had soap and shampoo,... More

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BILL33431, General Manager at Boca Raton Plaza Hotel and Suites, responded to this review
13 January 2012

Hi! Thank you very much for your feedback. It is very much appreciated! I'm glad your overall stay was good. You're feedback has been brought to the attention of my staff to better serve our valued guests. Thank you again! More

paigeterner
Charlottesville, Virginia
Reviewer
3 reviews
3 helpful votes
5 of 5 stars Reviewed 14 December 2011
2
people found this review helpful

The staff was fantastic. We arrived early and the front desk staff found a clean room for us before check-in time. After settling in, we ate at the restaurant, which was great. They were cleaning the pool and hot tub, but gave plenty of advanced notice and specific instructions about when it would be available. There was a private holiday... More

Was this review helpful? Yes
BILL33431, General Manager at Boca Raton Plaza Hotel and Suites, responded to this review
13 January 2012

Hello! Thank you so much for your nice review! Im very happy you enjoyed your stay with us and you recieved the customer service that you and everyone of our guests deserve. I'm sorry you didn't get to enjoy our beautiful heated swimming pool. It has been completely acid washed and the pool area has been freshly painted. I hope... More

seasintown
Washington DC
Reviewer
4 reviews
2 helpful votes
5 of 5 stars Reviewed 13 December 2011

First choice in places to stay in this area. Clean, great ammenities and a fantastic staff!!! Thank you to Phyllis, Amy and Narda for their great dedication to customer satisfaction!!!! They went so far as to post Happy Birthday on my sons room when I was states away. Narda works miracles behind that front desk and is a top quality... More

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Boca Raton Plaza Hotel and Suites Also Known As

  • Boca Raton Plaza Hotel
Address: 2901 N Federal Hwy, Boca Raton, FL 33431

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