Dear Taryn, I wanted to take the time to thank you for your recent review. I am so pleased to know that you and your entire family was able to enjoy your most recent stay with us here in the Extended Stay America Boca Raton. We are so happy that you chose our location and hope you felt a home... More

I appreciate you taking the time to write a review of your experience with us. I am so disappointed that you experienced issues with cleanliness and poor customer service at our location. I agree that our rooms need to be clean and fresh upon a guests arrival and our staff should be attentive as well as friendly. Please accept my... More

Thank you for your great review of our property. I'm thrilled that you had a great stay with us. I have shared your kind words with our staff and appreciate you. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future if you are ever in the area. More

I received a copy of your review, and wanted to thank you for making the time out of your schedule to make one. I'm glad that your experience with our location met your expectations and your suggestions have been dully noted. Thank you for choosing Extended Stay Hotels. We hope to see you again soon. More

I appreciate you taking the time to write a review of your experience with us. I am so disappointed that the day of your arrival you room was not available upon your check in. Please accept my apology and know that this specific situation was an exception. Measures have been taken to ensure glitches such as the one you encountered... More

Thank you for taking the time to write a review of your stay. It's great to hear that the room was nice and you enjoyed the location of our property. It is always grateful to hear such pleasant responses such as yours. Thank you again for your review. We look forward to seeing you again, should your travels bring you... More

I appreciate you taking the time to write such a great review. It's great to hear that you had a pleasant stay as our goal is to provide a home away from home to all of our guests. Thank you again for your awesome review. We look forward to seeing you again, should your travels bring you back to our... More

I appreciate you taking the time to write a review of your experience with us. I am sorry to hear about your experience here with us. Since your stay, I have spoken with each staff member that you interacted with to ensure that issues such as this do not happen again in the future. Thank you again for providing us... More

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that we where the right fit for you and your travel needs. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! More