Although pre-agreed at checking, I was overcharged a full night instead of the $ 35 late check out charge. Not only we tried to come to an agreement with the hotel staff but they continuously lied and did not even gave me my invoice (unless I agreed). I was so angry and felt so skamed that I called the local... More

We were really happy that we booked this with only $140 a night. This is just on Sept 13, 2011. Room looks and feels nice, only when at 10am in the morning, a loud crazy drilling and hammering construction woke us up and shake me down my bed. One of their residence were doing remodel of the room, it is... More

This is by far one of the best hotel experiences I've had in a while. The Quarzo hotel is beautifully designed, with high attention to detail, everything from the hallways to furniture and room accessories is pleasant! This place feels like staying on a luxury condo rental instead of a hotel. Staff was extremely friendly, at the same time discreet... More

clean nice property very well positioned next to Bal harbo shops . firendly staff . spacious rooms. More

The service at the Quarzo was excellent - from the time you check in to the time you check out, the staff have everything covered and are extremely pleasant. I received an amazing upgrade from a normal room to a huge 1 bedroom suite, which was greatly appreciated and enjoyed. The entire hotel is very well kept, clean and beautiful.... More

Love the concept of the rooms with kitchens & even a dining room table ! Great attention to detail, staff was very friendly and offered many suggestions on where to go locally. I cannot wait to take my whole family here for vacation. Quarzo Hotel is a great home away from home ! More

This hotel is an excellent choice. It has a perfect location very close to the beach. The rooms are very comfortable and clean. The service is very good, the workers are very friendly More

my husband and I just came back from Bal Harbour Quarzo! we came from Saint-Martin, Caribbean, for 3 days together; My husband booked online the hotel, the day before, I checked on tripadvisor, about the comments! many people wrote so bad comments, and we're little anxious! when we arrived, very late on thursday, the man to the front desk, was... More

The description of the room on the website did not match the room that we were assigned at check-in. We expected a room with 2 queen beds and a sleeper sofa, but were stuck with a room with just 2 queen beds because they were completely full. Four women in a room with two beds? The room was also very... More