Service was very good but everything dropped from there. The hotel has a musty odor that is masked by a chemical smell. The rooms are a little dated but generally OK. The hot water during my morning shower was at best luke warm until the end when it finally got hot. This hotel is not in the best part of... More

This is a one night stay type hotel. Staff very sweet and helpful. Hotel needs refurbished the rooms need new carpet "very dirty" walk in your socks :) and pillows are soft like features even if you request firm. If this is the only hotel available I will stay again, but prefer looking for something more in the Hilton standards. More

I have stayed in this property twice; the last time was a year ago. It misses Doubletree standards in nearly every way. Front desk staff is poorly trained. Here's how my most recent check-in went: Although no one else was at the front desk, it took nearly ten minutes to get keys to my room on the executive level. The... More

Stayed here during my last trip to the US. Enjoyed my stay here..... everything was good except for the presence of large dryer fans on almost all floors, but I gathered that was due to some major leakage in the recent past. Loved the staff and the service....would love to come back.... More

I have stayed at the DT in downtown Wilmington for almost a year on business Monday to Thursday. The hotel is older and updates are apparently on the way, but what makes this hotel are the friendly staff who always do their best to help you. The location is great if you work downtown, and there is a full menu... More

We had a large business group and below are just a couple of incidents that happened during our stay. 1. One of my co-workers went thru 4 rooms before she found one that didn't have soaking wet carpet. 2. Other co-workers had wet carpet around the air conditioner, but just put up with it. 3. One room smelled so bad... More

First time stay at this property. Hilton is really making the effort to improve the DoubleTree brand. Greeted very well at the front desk. Executive level room was ready. Room was large, laid out well, and very tastefully decorated. The club lounge was dated and appeared to be just a suite or double room; however, the attentive staff and the... More

When in Wilmington we normally stay at the Doubletree near Concord Mall. It wasn't available this time so we went to the downtown version. What a difference. You have to pay for parking, whoever designed the room layout obviously never stayed in one, and whoever bought the desk and chair obviously never tried to use the combination. Before I rearranged... More

Get excellent rates online. Have stayed at this hotel a number of times over the past year or so. It is always the same girl at the front desk who checks me in. I feel bad I can't remember her name right now (Nicole maybe?) but she is always very friendly, professional and courteous. The warm cookies are always great.... More