This is a conveniently located Best Western with nice rooms, a tasty breakfast, and a better than average price and exercise room. However, the front desk staff (2 out of 3 we dealt with) was terse and officious. The housekeeper was very friendly and helpful. While clean, comfortable, and well appointed....we found it odd that...and we say this with a... More

We had to stay somewhere near the hospital my mom was in and we booked at Best Western. Our experience was above our expectations. Our room was clean and spacious and the staff was friendly. The breakfast was good. When we checked out my husband left his credit cards and DL. We did not realize it until we got home... More

Our recent stay at Best Western, Smyrna, DE was disappointing. Although the rooms were clean the advertised Free WiFi was NOT. When we arrived we tried logging on to the Best Western web site from the lobby to make our reservations and could not get out on to the internet...on two different laptops. We asked the desk clerk and she... More

In a decent location, lots of places to eat and shop. Little tough to zig zag around to finally get to hotel. Always has a great rate. If your on a budget this is a great choice. The breakfast was poor. One person working front desk and breakfast area. Not a lot of options. The bright spot is what you... More

This hotel was so very loud. I travel for business and all I ever ask for upon checking in is a clean quiet room. Honestly it doesn’t seem that hard, but usually is. In this case the room was nice and clean, had an odd smell either of new drywall, or play dough, but that I could bear with. It... More

Except for behind the bed stands and places you can't see, the room was clean. Air conditioner fitlers were dirty, but the A/C worked well. I just like to be treated as a guest and not as an annoyance by the hotel staff. They were not friendly..very abrupt (when they finally waited on you at front desk)..not even I'll be... More

This is a newer hotel. It's very clean comfortable beds big rooms the sir worked great. Only issue I had was breakfast was not that good and not stocked well at all, in fact one morning they had no coffee. And the toilet paper holders in the room were a pain they were locking and it sounds silly but you... More