My son and new daughter in law celebrated their wedding reception at this Ramada and we all enjoyed ourselves immensely!!! We had the ballroom for SIX hours and the service was spectacular. Planning the event went smoothly and the rooms were wonderful. The discount on the rooms was generous. The event was held on New Year's Eve and we could...
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We are very happy to know that we were able to provide & satisfy your needs and that you found our amenities & hospitality up to your expectations and standards, and we promise to keep that up in the future! We sincerely thank you for giving us the opportunity to serve you. Our staff extends their best wishes and thanks...
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My husband and I had our reception at the Newark Ramada. At first we started out dealing with a very nice woman who called us, and gave us great prices and then 3 weeks before the wedding she was fired and the manager asked to meet with us. He started telling us all the prices and they were all more...
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Facts - Our Sales Director was never fired! She Quit - as per our contract we were not supposed to provide linen for the tables which I did without any additional charge!!
We did not charge any more than on the contract except a $200.00 charge for extending the event for one more hour - you were informed about that...
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I have really enjoyed my three-week stay at the Ramada Newark, as a former hotel manager, with two years experience in the hospitality industry, I must say, I am very impressed. I found all the staff very warm, and friendly, and know almost all of them by their first names at least.
This includes, Indy, Donielle, Steve, Danny, Chris,Taleah, Joe,...
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We were overwhelmed by your appreciation of our facility and our staff. We all appreciate that in spite of your busy schedule you made time to pen a few very lines. We all thank you for choosing our property for your stay and including us in your film. We wish you the very best of luck in all your future...
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3-4 weeks before our stay my wife called and made reservations at this hotel for a soccer tournament my daughter was in. This hotel was recommended by the tournament and they sent out a noticed that it was $79 per night, no mention of minimum stay. Again my wife made the reservation verified the price and confirmed. 1 week before...
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I did respond to your complain and explained the whole situation and I suppose the matter was amicably settled. However I offer my sincere apologies again for the incident, and we shall make sure that such occurences are never repeated. Thank you very much.
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We stayed at this hotel while visiting family in Wilmington in August. The rate was amazingly low which concerned me re quality. Staff checked us in early which was helpful as it was raining and miserable outside. The room was clean, water pressure in the bathroom was good and the breakfast was adequate. Not special but enough to get the...
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We appreciate the fact that you liked our Hotel and that our facility met your expectations. We would like to extend our thanks and would very much like to have you back at our property in the future. I suppose one of our front desk agents would have made you aware of our WYNDHAM rewards plan which guides you to...
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I stayed here for work in Newark and Wilmington. Good hotel for a place to stay. Not glamourous, but not bad. Bath was re done. The price was fair for what you got.
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Thank you very much and we are happy that we have been able to cater to your requirements and we assure you that every time you stay with us we shall take care of you and deliver our best services and hospitality.
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This hotel was booked purely to sleep, therefore it fulfilled it's job. However if you plan on spending any time here I wouldn't recommend it. Breakfast was absolutely appalling, we took one glance and left. The room had many questionable stains in many questionable places. I'm just happy that I had jet lag so don't remember that much!
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The staff is rude and they have no elevator. How can they have AARP sign with no elevator. We were there for a family reunion with several elderly relatives. We had to deal with an extremely rude front desk clern, incompetent management and some of the rooms smelled bad. I would stay at another hotell if at all possible, but...
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We stayed in this hotel because we had a softball tournament in Delaware and it was booked by an agent in charge of the tournament. All seemed fine until we woke up in the morning and found bugs in the beds. My daughter's bed was the worse. She ended up bitten all over her face and body. The bites were...
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Booked through priceline and was guaranteed a rate. Got to the hotel at which time they charged me a higher rate. When I complained the manager became very rude and belligerent with me, stated in a threatening manner that he already had my credit card information and insinuated that he could charge me whatever he liked. When I checked with...
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There was a misunderstanding as the guest made a boooking on line through a 3rd party website. Since the booking had not come through the guest was checked in at the rack rate.
When checking out the guest showed her papers and the difference in the rate was adjusted immediately.
She was given the receipt and explained the charges. She...
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23 Reviews
32 Reviews
