Homewood Suites Hartford/Windsor Locks (Windsor Locks) - Hotel reviews, photos, rates

First_time_in_Venice

Hartford, Connecticut

Contributor

18 reviews

16 hotel reviews

Reviews in 13 cities

18 helpful votes

“Cheap motel being updated feeling”

Reviewed 23 May 2013 NEW

Stayed there last week for 1 night before an early flight. Not impressed. At all. I have stayed numerous times at another Homewood and there is just no comparison. The lobby looks ok. It seems to have been renovated. Then you are given a map to show you how to get to your room. The rooms are set in a... More

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bprbear

Erwinville, Louisiana

2 reviews

Reviews in 2 cities

1 helpful vote

“Outstanding customer service”

Reviewed 21 May 2013 NEW

Enjoyed a 3 night stay with 3 members of my family. We booked a king suite, with the queen size sleeper sofa. The rooms are spacious & comfortable. A nice kitchen area had all appliances & dishes. Plenty of towels & toiletries. I cannot say enough good things about this property. The staff was friendly & very helpful. There is... More

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Review collected in partnership with Homewood Suites by Hilton

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Thank you for sharing your previous experience with us. I am certainly happy to know we met your expectations. Our hotel has many different amenities to offer, including an evening social Monday-Thursday which I am glad you had a chance to enjoy. We look forward to accommodating you during your next visit to the area. Let me know if I... More

A TripAdvisor Member

“First Rate All Around”

Reviewed 13 May 2013

From the friendliness of the hotel staff upon check-in, the luxury and design of the suites, to the quality and atmosphere of the manger's reception - this hotel is by far the finest Homewood Suites I have ever stayed in.

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It is always a pleasure to hear about great experiences with our hotel. I am certainly happy to know we met your expectations. As a team, we try and provide an environment which welcomes guests and makes them feel like they are at home. We look forward to accommodating you during your next visit to the area. Mike Guest Service... More

bbrat7

1 review

“Very decent place to stay.”

Reviewed 12 May 2013 via mobile

This hotel was a great place to stay. The breakfast was great and so was dinner. Front desk staff was friendly and helpful. I would stay here again. I ran out of.towels and needed an extra blanket and housekeeping responded quickly.

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Your kind words are very appreciated. I will be sure to pass them along to our housekeeping, breakfast and dinner staff. Your satisfaction is our number one priority and it is always great to know we reached our goal. We will see you again soon! Mike Guest Service Manager More

Sherry M

Erie, Pennsylvania

Contributor

14 reviews

Reviews in 3 cities

3 helpful votes

“Spacious room, friendly service”

Reviewed 9 May 2013

We chose this hotel because we could get a suite with two separate bedrooms. Our sons are 20 and 12 and it was so nice that they had their own room/bathroom on one side of the suite and we had ours on the other. The living area was very spacious and comfortable. Breakfast good and staff friendly and helpful. Location... More

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Your time to fill this out is very valuable to us. Thank you for sharing your experience. I am so happy to hear that our spacious suites accommodated your family they way they were designed to. We can't wait to have you back. Have a wonderful spring/summer season! Mike Guest Service Manager More

Tom B

Syracuse, United States

1 review

“Homewood Windsor Locks”

Reviewed 6 May 2013

This hotel was an unexpected surprise. Great hotel and staff. Free dinners and a complete kitchen were a plus. The room was huge and the bed was very comfortable. Plenty of nearby resturants to choose from. Extremely convienent to BDL.

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Thank you for taking the time to share your recent stay with us. I am thrilled that we exceeded your expectations. We look forward to providing exceptional accommodations during your next visit to the area. Thank you for staying with our hotel. Mike Guest Service Manager More

Hal L

Sparta, United States

1 review

“Windsor Lakes”

Reviewed 5 May 2013

Convenient to airport. Nearby restaurant locations are lacking. Overall service was good, but priced a bit high for an older facility as this is. Complimentary breakfast was standard fare, but was good.

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We appreciate your feedback and apologize that the area restaurants did not meet your standards. Next time you are in the area, please let me recommend some great areas to visit for dinner. I am glad you enjoyed our property and we look forward to seeing you again in the near future. Mike Guest Service Manager More

Nicole S

Framingham, United States

1 review

“Nice Stay in Windsor Locks”

Reviewed 3 May 2013

Well appointed rooms. The breakfast included self-make waffles and fresh apple turnovers on the day that I had breakfast. It is near the airport. Expect to hear the planes overhead. Front desk staff seemed genuinely pleasant and helpful. Liked the bed and crisp linens. Dishes in dishwasher were nice and steaming hot when I got to the room. Stacked with... More

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Thank you for sharing those kind words. I will make sure that they are passed on to our housekeeping, breakfast and front desk staff. We look forward to having you during your next visit to the area! Thank you for staying with Homewood Suites. Mike Guest Service Manager More

Tanya D

enfield, United States

1 review

“Great Experience”

Reviewed 2 May 2013

I was not sure what to expect because there were not too many photos of the suites. Plus I was told they were in the middle of a renovation. We planned a small get together for a friend. We reserved a 2 bedroom suite so there was more than enough space for everyone to crash later. The space was beautiful... More

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Review collected in partnership with Homewood Suites by Hilton

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Thank you for sharing your experience with us. I am glad that you found our suites to be spacious and comfortable. Our renovation is completed and we are excited that you got to enjoy our new look. We will see you again in the near future! Mike Guest Service Manager More

Pramoj U

Bangkok, Thailand

1 review

“???”

Reviewed 30 April 2013

I used to have good experiences at this hotel during my first visit but not the latest one where the renovation was going on and guest upstairs kept walking all night long for several consecutive nights.

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Thank you for taking the time to share your recent experience with us. I can assure you that renovation is no longer a concern, as the entire hotel has been completed. We are very happy to share our new look! I certainly apologize that your previous stay was distrupted and hope you let us make it up to you. Please... More

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Homewood Suites Hartford/Windsor Locks Hotel, Windsor Locks

Homewood Suites Hartford/Windsor Locks

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