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HillsPoint Hotel & Conferences

3.0 of 5
383 South Center St, Windsor Locks, CT 06096 (Formerly Bradley Hotel)
Hotel amenities
HillsPoint Hotel & Conferences
Ranked #11 of 14 hotels in Windsor Locks
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83 reviews from our community

    Trip type
Traveller rating
    16
    14
    8
    12
    33
Date Rating
Concord, North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 May 2013

The price was right; the staff was nice; the breakfast was okay. When I booked the hotel because it was pet friendly, I specifically asked if there was a pet fee and was told no. When I checked in, I had to sign a paper that stated I was responsible for a $50 non-refundable pet fee. I refused to sign.... More

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Thomas S, Manager at HillsPoint Hotel & Conferences, responded to this review
8 May 2013

Thank you for your comments. I apologize that you had a less than exceptional experience. Thank you for making us aware of the WiFi issues. Our internet technicians have diagnosed the problem and it has be fixed. The next time that you book with us we, please let us know that you would like to be closer to an ice... More

Hartford, Connecticut
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 of 5 stars Reviewed 27 April 2013

This hotel looks like it has come a long way but it still has a way to go. The lobby area is very nice, the staff is friendly, the breakfast was decent and they have a nice pool but the hallways, rooms, at least the one I stayed in, and the computer system could use some work. Their system doesn't... More

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Thomas S, Manager at HillsPoint Hotel & Conferences, responded to this review
6 May 2013

Ookla, Thank you for taking the time out of your schedule to post a comment on tripadvisor.com. Your feedback is greatly appreciated. As you pointed out, we are still working on the renovations. We hope that you visit us the next time you are in the area so that you can see the improvements. Next time we will make sure... More

Charlottesville, Virginia
1 review
4 of 5 stars Reviewed 23 March 2013

This review is long overdue. Spent one night in this hotel on a long journey north for the holidays this past December with my beba. We didn't get to the hotel for check in until some time past midnight after a very long day of driving. The staff was friendly and accommodating and agreed to let us stay a little... More

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Thomas S, Manager at HillsPoint Hotel & Conferences, responded to this review
29 March 2013

Thank you so much for taking the time to write this review. It is very nice to hear when a staff member(s) goes out of their way to make a guest experience more enjoyable. We look forward to seeing you again in the near future. More

Southbury, Connecticut
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 20 March 2013

Stayed there this week due to an early flight out of BDL. It was so bad, it was almost comical. Its hard to find and The room was horrible. The blanket had several cigarette burns entirely through the material! The ceiling was water stained. And the tv was right out of the 70s....and there was no airport shuttle! Take this... More

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Thomas S, Manager at HillsPoint Hotel & Conferences, responded to this review
29 March 2013

Thank you for commenting in regards to your recent experience with the HillsPoint Hotel. I am very sorry we did not meet your expectations and that you had a less than exceptional encounter with us. We take complaints like yours very seriously. It is not our intention to inconvenience our guests in any way and I can well understand how... More

West Suffield
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 14 March 2013

large, spacious, newly painted lobby area. old, very old hallways and rooms which you will see after you check in. restaurant wasn't open yet, not sure when it will be. continental breakfast was ok. even at groupon price of $42, we wouldn't go back. pool area is spacious, and could use a hot tub.

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Thomas S, Manager at HillsPoint Hotel & Conferences, responded to this review
29 March 2013

Thank you for leaving your comments on TripAdvisor. I apologize that you had a less than exceptional experience with us. As you noticed, our property is undergoing renovations to make the guest experience more satisfying. I encourage you to visit the property this summer, as most of the renovations should be completed. Thanks again for leaving your comments, we hope... More

Cheshire, Connecticut
1 review
5 of 5 stars Reviewed 7 March 2013

We went to the Dominican Republic on Saturday Feb. 23, 2013, the hotel listed their breakfast buffett starting at 7:00 on Saturday. The staff provided the complete breakfast buffett that Saturday morning by 4:30 am, we will definately be back. The staff also helped with contacting AAA as we had a dead battery upon our return. We are very pleased... More

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Thomas S, Manager at HillsPoint Hotel & Conferences, responded to this review
9 March 2013

Thank you for choosing HillsPoint Hotel and Conferences and experiencing our great Park, Ride, and Fly Special. It is always refreshing to hear when our team goes above and beyond for you, our valued guest, in providing breakfast prior to your departure. We sincerely hope that that set the tone for your great vacation. I appreciate you taking the time... More

Newtown, Connecticut
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 27 February 2013

Very nice. Comfortable and clean. Would definitely recommend it. GREAT value... and yes, I would definitely go there again. I got there late and tired and I thought it would be an OK hotel for the money, but I was wrong. It was quite nice and clean and comfortable - beds and bathrooms. Continental breakfast was continental...

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Thomas S, Manager at HillsPoint Hotel & Conferences, responded to this review
28 February 2013

Thank you for choosing HillsPoint Hotel and Conferences for your recent visit to Windsor Locks. Your feedback is very much appreciated and your kind words have been shared with our team. It is feedback such as yours that allows us to consistenly demonstrate our committment to guest satisfaction to our valued guests. We look forward to welcoming you back to... More

New Haven, Connecticut
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 14 February 2013

The hotel is run down! I checked into a room with my two children and immediately noticed bugs on the floor, tv and desk. The sheets & carpet..Nasty!! I immediately gather my things and asked for a refund. Hotel had potential but owners lack the appreciate for the potential of what it could be. I'm a traveler and this is... More

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Thomas S, Manager at HillsPoint Hotel & Conferences, responded to this review
22 February 2013

Please accept my sincerest apologies for not meeting your expecations during your stay in JULY 2012. I only wish that you had contacted us sooner so that more immediate action may have been taken to ensure your satisfaction. Many exciting changes have taken place since July both in the physical property and our service standards. It is my hope that... More

Tolland, Connecticut, United States
1 review
4 of 5 stars Reviewed 11 January 2013

For the Price of the hotel it is a great deal. Clean beautiful property. Great new indoor pool. Breakfast area is nice . The staff is very friendly and do a great job. Rooms are nice size and freshly painted. Cleaning service did a good job each night with bed, bathroom and overall cleaning. Its close to the highway and... More

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Thomas S, Manager at HillsPoint Hotel & Conferences, responded to this review
22 February 2013

Thank you for taking the time to provide feedback on your recent stay with us. We appreciate your kind words and rest assured they have been shared with our team. It is by feedback such as yours that our team only gets better in providing great service to our valued guests. Being only 10 minutes from Bradley Airport, we hear... More

Long Beach, Calif.
1 review
4 of 5 stars Reviewed 10 January 2013

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Review collected in partnership with Easytobook.com

Thomas S, Manager at HillsPoint Hotel & Conferences, responded to this review
22 February 2013

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Additional Information about HillsPoint Hotel & Conferences

Address: 383 South Center St, Windsor Locks, CT 06096 (Formerly Bradley Hotel)
Region: United States > Connecticut > Windsor Locks
Amenities:
Business Centre Fitness Centre Free Parking Pets Allowed Swimming Pool
Hotel Style:
Ranked #11 of 14 hotels in Windsor Locks
Price range (per night): ₹ 3,227 - 4,048
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Conveniently located 10 minutes from Bradley International Airport in Windsor Locks, CT, HillsPoint Hotel & Conferences is your ideal location when visiting the Hartford / Springfield area. Local attractions include the Connecticut Air Museum, Six Flags New England, The Basketball Hall of Fame, The Mark Twain House, XL Center in Hartford and the Springfield Convention Center. ... more   less 
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HillsPoint Hotel & Conferences
See the lowest price* (from Hotels.com, Travelocity, CheapTickets.com, and 6 more)
Enter dates 1 night 2 nights
Show Prices