Just came back from a weekend trip to the waterpark and hotel for a 8yr old birthday party, check-n was smooth, the hotel is rather big but it needs quite a bit of updating. My room was on the second floor one of the elevators was out of service, the room was clean and spacious the mattrress was lumpy and... More

Just left the park this afternoon. We stayed at the hotel last night and i was extremely dissapointed with how incredibly overpriced. The rooms are dirty and theres barely any blanket. The toilet clogged for no reason and the rooms had no room service menu or tv or nothing. Carpets were stained. Nothing is inclded in basic stay i have... More

I read the reviews and thought how bad can it be to stay for one night. I was wrong! First room we got the wall lamp was failing off and the tub was filled with black dirt. Got changed to a different room and wasn't impressed. Our other group members were still staying next door to our old room which... More

I have never been to this resort before I called to get info even though they have a great website to go to I had some individual questions the staff there was extremely extremely pleasant n knowledgable spoke with three different rep within two days due to my own inquiries n no matter who answered that phone I was happy... More

My husband and I brought our two granchildern age 10 and 7 this past weekend. We spent one night and when we went to check in @10am our room was ready which was a plus as we did not have to use the public facilities. We found the staff to be friendly and the rooms although old were clean. We... More

I decided to try this location after having been to the Fitchburg location a couple of times. This hotel was in worse shape, but was not as crowded. I figured we would have a good day as the place was empty. Empty so I thought. We had a table all by ourselves until another family decided to sit right next... More

My daughters loved the water park. It was pretty clean and lots of lifeguards on duty. The staff in the front seem cranky. One lifeguard with red hair seemed irritated and annoyed with the children. Also, they didn't allow kids on the ride with the petals and rope to go across because they said the water was too high which... More

I just left CoCo Keys this morning and my family had a good time. People need to understand that this is not some resort somewhere in Orlando. Last I check Waterbury is not known for a vacation destination. This place is just an average attraction place where mostly kids can have a good time for a few hours. Your best... More

I had such high hopes for this day trip. I had won two day passes thru a silent auction (paid way too much for them) and we picked up an extra pass on-lin for my daughters friend & for our locker so off we went. The pictures on the internect looked great...no so in person. First, I had my ticket... More