Our family started going to coco-key 3yrs, our 1st yr was GREAT, our 2nd year was WONDERFUL,but sad to said our 3yr was HORRIBLE, will never go back, check in we knew would not be easy (because it was New Year's Day) rooms were suppose to be ready by 3:00 well we couldn't check in until about 5:00, dinner was... More

I recently stayed there with my family on 1/14/12. I had read the reviews and was a little worried but my kids wanted to go how could i say no. The fd staff were kind and the check in process was smooth we had plenty of questions since it was our first time thier and the fd staff were very... More

We decided to take this trip last minute. We arrive new years eve eve. We thought of going to Great Wolf... but decided that this might be better for our 3 yr old daughter. We have been to Great Wolf in the Poconos. Honestly GW was Spectacular .Over all Value Coco key is excellent. We paid a fraction of the... More

We stayed overnight August 18-19, 2011. We paid cash. On Jan 9th, I had two charges to my account used to book the reservation. Now they say I didn't pay in August and are charging my account now. I don't see how this is legal. I thought my identity had been stolen, freezed my bank account, spent endless time on... More

This was my 3rd visit to this hotel my first two visits were very pleasurable, but this was when Holiday Inn owned the Hotel.. Well I guess that was to good to be true! The Hotel is now privately owned and operated by a management company! What a mess! When I booked the 2 rooms I was told it would... More

We paid $429.00 with tax for the "New Year's Eve Special"........we got ripped off. Save your money and just go to the water-park for the day.We found the park to be clean and organized and our 5 year old had a great time there. The lifeguards were attentive and very friendly. The air temp was warm and water temp was... More

Reserved a couple of two double bed rooms for my husband and daughter and friends for a girls hockey tournament nearby.When I called I was told they could have rooms next to eachother so the girls would be near the adults. Upon arrival the rooms were not ready at check in time. After waiting, they were given two rooms down... More

This was my sixth and last time that I went to CoCo Key Waterburry, the rooms have always been sub-par, no sweat. Coco key is priced right for a family to have a short retreat, a room with 4 waterpark passes for under $160 dollars is great. the first time I stayed there i paid only $119 a night. the... More

We decided to to go to the Water park as a small family retreat for our wedding anniversary. We were planning to go to the water park in NH, but at the end we chose this one mainly because its only 45 min drive from our house. The name of the resort might give you the expectations that its one... More