Well thank you. It is always a pleasure to here kind words. As to my staff, they are always polite unless someone becomes extremely nasty and foul mouthed to them. As to our restaurant, we have an Italian chef actually from Italy doing the cooking! I'm glad you liked the new linens we chose and please let us know when... More

I understand you booked through Expedia and they never gave us your reservation. Because of this, you chose to pay for your room directly to us. Several days later you saw that Expedia also charged you. Even though it was your responsibility to call Expedia, we called for you and once Expedia" fixed" the situation, we then reimbursed you from... More

From the evening you are describing,I believe the evening you stayed was Saturday. Actually, there was a fashion show going on and this, I believe, is what you were speaking of as to the dress. As to the younger set, parents rented one of the ballrooms for their children's birthday and also rented a couple of rooms. Unfortunately, because the... More

Thank you for the kind words. With all that was going on both during the storm and Saturday when we all had to face what was outside, most every guest was a pleasure to have. I'm laughing thinking of myself out ther shoveling and looking at the mounds of snow that we thought would never go away. Everyone seemed like... More

Actually, thank you! You and your group were an amazing bunch of men! You came to our hotel to stay because you were lined up with work for the Fema and yet you all immediately started plowing us out. Not only did you work several hours on Sunday evening, but early Monday morning came and asked me for the blue... More

It was nice seeing you, your mom and her aide once again. Unfortunately, each time we have you as our guests, we are having such terrible weather conditions. Once again I'm glad we had no loss of electric as so many other hotels in our area did. I would like to say we hope to see you again soon, but... More

You put a smile on my face....thank you! The entire staff worked hard to do our best to make sure our guests were as comfortable as can be during this extremely trying time. I must say, except for a few bad apples, the guests were a team themselves!! We were lucky once again as we were one of the few... More

Hello.. Thank you for your kind words. Our housekeeping staff along with our front desk agents take great pride in their work. I see by your review you have stayed in this area before on business. I hope we have now won you over whenever traveling into the Fairfield, CT area. More

Hello, Your review is very unfair as the pictures you show are of the pool, not the rooms. Also, the pool has been closed because, as one can see with your pictures, it was damaged during Hurrican Sandy. You asked that we open it for your children....so to be kind, we did. I guess the saying "no good deed goes... More