This was just an overnight trip for a funeral of my husbands grandmother. I booked through Hotwire, and the price was reasonable. We checked in around 1pm, after an eight hour drive from Maryland and the room was ready. The room was spacious with two queen size beds, a microwave, a small refrigerator and 40 inch TV. The bathroom was... More

This hotel chain is one that you always get what is expected. There are never any unexpected surprises...which is good. The hotel provides a free shuttle to the airport beginning at 4 a.m. They also have a package where you can leave your car in their parking lot. The reason I choose Holiday Inn Express is because of the cinnamon... More

My boyfriend and I booked a jacuzzi king size room for his birthday getaway. The hotel was beautiful and very clean. The room was very clean and nice. The staff allowed us to check in early which was a big plus. They have breakfast in the am...which was okay. We didnt try the indoor pool but we looked at it... More

I arrived early (around 12:30) and asked for early check in. I was told that I couldent untill 3:00. The staff did not assist in saying to wait in the lounge or any outher are till the room was ready. i waited in my car for over two hours for my room after reciving harsh words from the front desk.... More

We stayed here as part of a 50 person group. 2 of the 25 rooms were smokey, and the people in those rooms were not comfortable staying there. The staff moved them both quite quickly, even upgrading one of the rooms as they had no others in our class of room. As such a large group, we can tend to... More

We booked this hotel for a travel softball team. From the minute I called Carla was amazing. She gave us a great rate and assured us we would not be disappointed. The rooms were nice, bathrooms very clean and beds were comfortable. Breakfast being included was a great feature. Jeremiah was terrific. He recommended a local steakhouse that fit the... More

A convenient hotel for our family to meet up as my son and daughter in law were traveling from North Carolina. The staff, Jerimiah and Carla were great, very welcoming and full of personality and changed one of our rooms when I told them we needed a handicap accessible room with no problem! The rooms were clean and roomy, a... More

Stayed on business; saw Trip Advisor reviews, but decided to give it a chance anyway. Front desk staff was not very friendly or helpful (overall). "Business center" offers assistance to anyone using a 3" floppy disk??? Sign stated to see front desk for assistance with printing, I did not choose that option. Rooms were okay, not very fresh. Found a... More

Front desk staff is very rude and not accomodating at all!!!! We were in town for an anniversary party for my aunt and uncle. We arrived a few hours early so we tried to check in early and were told that our room wasn't ready...so since we had a 21 month old that had just rode in the car 10... More