Nice front desk clerk but that is it - The halls and rooms are dirty - they ask you to sign a "won't smoke in the room or pay $250- to clean" card - It smells like smoke More

One of the dumpiest places I had ever seen. Filthy and run-down, with a poorly-informed staff. I would not stay there again. Some selected specifics: Our non-smoking floor in a non-smoking hotel reeked strongly of cigarette smoke. Most fire doors at the end of corridors were propped open. Isn't that a safety hazard? Our room had two towels for the... More

Having seen staff come and go,the Ramada Mystic has given up its affiliation with Wyndham Resorts and is going independant and changing its name to Mystic River Inn.supposedly on July29,2011. While new staff is coming+going,ownership supposedly still remains the same. Only good thing right now is the new restaurant called SAVIN ROCK next door is now opened since June2011 and... More

I have travel a lot in my days, but this was the worst hotel that I have ever stayed at by far. The tub was dirty, several spiders in my bed. room smelled, water faucet dripped all night, tub would not drain, left over food in the microwave from previous people (which means that they don't clean or check the... More

We spent 4 nights here while in town for a reunion. After we arrived we learned that the hotel has been in local papers for months because they are in bankruptcy, the power keeps getting shut off, most of the staff have quit, there have been mold problems, etc. Our experience bore this out. The whole place was filthy. There... More

We chose to stay at the Ramada Mystic because it was easily $40 to $50 less than the other chain type places in the Mystic area, and for us this was merely an overnight way point for our trip to Block Island the next day. As always, a reasonable person must assume there are reasons for this price disparity vis... More

The difference between the hotels was night and day. The Ramada has great potential but someone there is not tuned in. The pool was cold, the foyer musty, the lobby needed a rug steam cleaner. No attention to detail. When my friend couldn't stay there because of the musty smell, they did return her money. The staff was very accomodating... More

Switched to this hotel after leaving the days inn and was much better! Cleaner, tv reception and channels were better and the staff was courteous. Indoor pool was cold and no heat, but we did not use. Would definately choose this over the days inn anytime and not bad for the price! More

Our stay only lasted a few hours because we left and demanded a refund. Bugs in the room. Smelly all over, unkempt, broken heater for the heated pool, cold water for the shower, 1st floor windows don't lock. I couldn't imagine eating any food at a continental breakfast as area was dirty. Only 4 other cars in the parking lot... More