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All 13 Milford hotels »

SpringHill Suites Milford

3.0 of 5
50 Rowe Ave, Milford, CT 06460
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Ranked #2 of 13 hotels in Milford
4.0 of 5 stars 89 Reviews
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89 reviews from our community

What travellers say about this hotel
  • Front desk staff(3)
  • Always clean(3)
  • Breakfast room(3)
Traveller rating
    38
    29
    13
    5
    4
Only show reviews for Family (30) | Couples (19) | Business (17)
Date Rating
plasticman123
plasticman123
Reviewer
3 reviews
3 of 5 stars Reviewed 19 January 2012

This is a nice and convenient hotel but the attitude of the staff is horrible! Everyone and I mean everyone I came in contact with either had a scowl on their face or had an outright attitude. No one even smiled, as if they all hated being here. Breakfast ends at 9:00 am so I sauntered in at 8:45 to... More

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Colwen Management, General Manager at SpringHill Suites Milford, responded to this review
24 January 2012

Thank you for taking a few moments to share your experience with the leadership team at the hotel. As you can see from other reviews here this experience was not indicative of the level of service we strive to provide on a consistent basis. We will use these comments as a training tool to ensure we exceed our guests expectations... More

RickFig
San Francisco Bay Area
Reviewer
5 reviews
2 helpful votes
5 of 5 stars Reviewed 16 December 2011

I travel for a living and this hotel brand is just fine for me. Nice-sized rooms, internet, comfortable beds, iron in the room, etc. No complaints at all about the physical environment. But, the staff at this particular SpringHill Suites is unusually helpful and flexible, and that makes the difference between good and terrific! One example: I had a very... More

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CTMET
Connecticut
Reviewer
5 reviews
2 helpful votes
5 of 5 stars Reviewed 1 November 2011

We're October Storm victims. Luckily we found a room here. The staff was very friendly. The room was a nice sized mini-suite with one king bed and a large sofa-sleeper. The computer connection was great. The kitchenette equipment was very adequate. Bathroom was fine. Parking was adequate. The building seems relatively new. Location is very convenient. Many different types of... More

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BixUS
Stuck in MA
Senior Contributor
42 reviews
10 helpful votes
3 of 5 stars Reviewed 26 October 2011

Just a place to crash overnight on our way south. Read the reviews and worried about being up all night. NO problem for us as we were on the north side of the hotel. Very crowded breakfast area when an entire girl's soccer team arrived hungry but the staff were up to the task and friendly. The pre-cooked eggs did... More

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Abramich
Tel Aviv, Israel
Senior Reviewer
6 reviews
5 of 5 stars Reviewed 20 October 2011

Really excellent place. Large rooms, all clean, the room has some small kitchen, the bathroom is spacious. Very clean. The large hall at the entrance floor, swimming pool and jacuzzi. Laundry machine at the first floor, it very useful idea. Free parking. Hotel location is close to highway and close to city center, and close to seashore parks. The breakfast... More

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k1ckstand
Providence, Rhode Island
Senior Contributor
27 reviews
27 helpful votes
5 of 5 stars Reviewed 7 October 2011
1
person found this review helpful

Nice roomy suite for a good price. Immaculately clean. The staff was helpful. There's a fridge and microwave in every room (so I was told). The train station is a short drive away, and you can park and take the train to NYC on weekends for free. More

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GregAndKaty
Indianapolis, Indiana
Contributor
12 reviews
6 helpful votes
1 of 5 stars Reviewed 3 October 2011

We arrived in our second floor room fairly late in the evening, around 9 p.m. It was late(ish), and we were tired. When I went into the bathroom, I could clearly see brown fecal matter on the seat. Upon closer inspection, there was more on the back of the seat and also by the flushing lever. The drain in the... More

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Colwen Management, General Manager at SpringHill Suites Milford, responded to this review
14 October 2011

Thank you for sharing your comments with me about your recent stay in Milford. Your feedback is important to us as we continue to look to exceed our guests' expectations. I appreciate your giving the property a chance based on the reviews on Trip Advisor. I am so sorry that our service did not live up to the expectations so... More

Eric107_11
Ottawa, Canada
Contributor
15 reviews
7 helpful votes
5 of 5 stars Reviewed 18 September 2011

We stayed at this hotel on the weekend after Hurricane Irene. Apart from a few electrical crews still staying while in the area to repair the lines, it seemed business as usual with no signs of distress to either the property or the staff. We were essentially passing through while hitting several Outlet Malls for the Labour Day sales, so... More

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civil23
Olympia, Washington
Senior Contributor
26 reviews
14 helpful votes
3 of 5 stars Reviewed 4 September 2011

We enjoyed the hotel itself, but apparently came at the wrong time. The location was convenient, right off the freeway and close to Wendys and other food options. The lobby and rooms looked nice. However, while waiting for the elevator up to our room we noticed a large amount of children coming and going from all directions, many of which... More

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Colwen Management, General Manager at SpringHill Suites Milford, responded to this review
7 September 2011

Thank you for taking a few moments to share your experience with the leadership team. I was pleased to hear your positive comments about your stay. I will look to improve in the area of ensuring our guests have a comfortable, relaxing time after they check in throughout the duration of their stay. I will review our group policy guidelines... More

CyrusMoo
Alexandria
Senior Contributor
28 reviews
3 helpful votes
4 of 5 stars Reviewed 14 August 2011

Having never stayed at a SpringHill Suites, we were a little leary, but we were pleasantly surprised. The room was very comfortable, although a little small for 2 adults and 2 teenagers. Overall, though, the hotel was very quiet and just what we needed after driving for 8 hours. The staff were incredibly friendly. Definitely a repeater if we are... More

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SpringHill Suites Milford Also Known As

  • Milford Springhill Suites
Address: 50 Rowe Ave, Milford, CT 06460

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