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Holiday Inn Express Hartford-Downtown

2.5 of 5
440 Asylum Street, Hartford, CT 06103 (Formerly Capitol Hill Ramada)
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Holiday Inn Express Hartford-Downtown
Ranked #6 of 10 hotels in Hartford
3.5 of 5 stars 72 Reviews
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72 reviews from our community

    Trip type
Traveller rating
    13
    21
    22
    7
    9
Date Rating
Philadelphia, Pennsylvania
Senior Contributor
21 reviews 21 reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 June 2012 NEW

I will start by saying if you are looking for a clean, no-frills hotel, with a good breakfast, that's less than a block away from the Hartford Amtrak station...this is your hotel. I was in Hartford on business for a one-night stay. The Holiday Inn fulfilled my needs. The room was clean, nothing to rave about...basic hotel room. The breakfast... More

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HOUSTON, TX
Senior Contributor
29 reviews 29 reviews
Reviews in 25 cities Reviews in 25 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 26 April 2012
1
person found this review helpful

We stayed here because of a late booked trip and not much available that week. The hotel itself was fine, an average city hotel with typical amenities. When I got there, check in was reasonably quick and the front desk friendly. Once in my room, I tried connecting to the hotel internet both via the wired and wireless internet, but... More

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Boston, Massachusetts
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 21 April 2012

Overall this hotel is fine, as it is it SUPER easy to find of I-84, right next two the train/bus station, and has a yummy FREE full-service breakfast. BTW, the woman who runs the breakfast is very nice, she was doing her best to comply with some people's special requests. Also, while I was there some fancy people were walking... More

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Trenton, New Jersey
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 8 April 2012

I stayed here twice on business and they put me in the exact same room each time. After the first time, I complained about the sewer smell in the bathroom. I was surprised they gave me the same room the second time saying how they updated everything, etc. And it was exactly the same :) funny, that they think I... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hartford-Downtown, responded to this review
17 May 2012

Dear guilfordh, I was disappointed to hear of the inconveniences you experienced during your stay and I can understand your frustration. We pride ourselves on delivering our guests a great experience at all times and I would like you to rest assured that the challenges you encountered are not indicative of our usual high standards. Please accept our apologies for... More

New Milford, Connecticut
1 review
1 of 5 stars Reviewed 30 March 2012

near train station, night clubs, drunk people, bathroom too small, the window shade was see trought, the room in the morning was too light from the sun light. At 3 am we had a fire alrm, everybody had to leave the hotel and was rainning outside. We were back in at 4:30 am. At the checkout ask for discount they... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hartford-Downtown, responded to this review
4 May 2012

Dear Helo15, Thank you for your honest review of your stay. I do apologize for the inconvenience you encountered while at the hotel. I am sorry you did not find our hotel to your liking. All of our reviews are evaluated by management, and your review is no exception. We strive to provide the best guest experience possible, and may... More

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London, United Kingdom
Senior Contributor
44 reviews 44 reviews
Reviews in 18 cities Reviews in 18 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 28 March 2012

$150 a night. Just stayed two nights on a business trip. Beacause its near the rail station No problems. Clean, free coffee. 'The Bear bar' is 100 yards away and fun.

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Stow, Ohio
Senior Contributor
28 reviews 28 reviews
Reviews in 13 cities Reviews in 13 cities
4 of 5 stars Reviewed 27 March 2012

Daughter had a problem canceling a reservation with this location in February. The local management was going through changes and wasn't cooperative , however things were fine with Holiday Inns parent group . They carried through , checked out the situation and communicated with us throughout the process . I like it when a company makes sure things are handled... More

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Ocean, New Jersey
1 review
1 of 5 stars Reviewed 21 February 2012

Worthless and most expensive hotel We ever stay in. $2500 plus per night. I and my wife were pass the Hartford CT. on the way to New Hampshire. I made 3 (three) calls and spoke to hotel about guest security and there belonging. Hotel’s personal guarantee both and NO WORRY ABOUT. We check in at Holiday inn at downtown Hartford... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hartford-Downtown, responded to this review
16 March 2012

shpinelka, Thank you for taking the time to provide feedback on your recent stay. This is not the typical guest experience at our hotel, and it is unfortunate this experience occurred preventing you from enjoying your stay. we would like to obtain additional details about your experience and have sent you a private message. Ben J IHG Care More

Glastonbury, CT
Senior Contributor
21 reviews 21 reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 11 February 2012

My wife and I decided to stay in Hartford for the evening after seeing a show at the Hartford Stage and eating dinner at Bin 228. Not only was the hotel clean, but we stayed in Room 906 which has a scenic view of Bushnell Park and the Capitol building. The hotel is accessible right off the 84, parking is... More

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See 2 more reviews by CraignKim for Hartford
New Haven, Connecticut
Contributor
17 reviews 17 reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 February 2012
2
people found this review helpful

There wasn't anything particularly splendid or horrible about this hotel, so I'll just mention the things I liked, and the things that weren't as nice. Regarding the positives, the hotel is in an excellent location near the highways. The breakfast was terrific - healthy variety of items plus fresh pancakes and four hot items (usually eggs and meats). The breakfast... More

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Additional Information about Holiday Inn Express Hartford-Downtown

  • Holiday Inn Express Hartford
  • Holiday Inn Hartford
  • Hartford Holiday Inn
Address: 440 Asylum Street, Hartford, CT 06103 (Formerly Capitol Hill Ramada)
Price range (per night):* INR7,549 - 10,569

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Holiday Inn Express Hartford-Downtown
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