We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Hotel & Suites

2.5 of 5
185 Brainard Road, Hartford, CT 06114
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Holiday Inn Express Hotel & Suites
Ranked #3 of 10 hotels in Hartford
See the lowest price*
Enter dates 1 night 2 nights
Show Prices
* We search the top travel sites for the best price
HIExpress.com Booking.com Travelocity
and 8 more sites!
Traveller Reviews
Room Prices
Write a Review

117 reviews from our community

    Trip type
Traveller rating
    50
    35
    14
    12
    6
Date Rating
northport, ny
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 12 April 2013

THE GOOD Stayed 3 nights, April 2013 for a convention in Hartford where ALL the hotels were booked solid. Hotel is right off I91 south of Hartford ... very convenient. Plenty of free parking - very noisy Days Inn parking lot immediately next door. Arrived late and our reservation was as booked. Room 236. Room was a "junior suite" (OK... More

Was this review helpful? Yes
Hartfordgm, General Manager at Holiday Inn Express Hotel & Suites, responded to this review
15 April 2013

Dear TomGNorthport_Ny; I apologize that you did not enjoy your stay with us. We did have many groups in house that weekend as Hartford had many ongoing functions. Depending on room types requested we do try to block groups near each other. In the future, if you are staying at a hotel if you notify the front desk of another... More

Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 16 March 2013

We arrived late and were greeted warmly. No problems checking in. The room was standard Holiday Express - very clean, comfortable, and affordable. We got a good nights rest. Rooms were quiet.Breakfast was free and pretty basic. Since we are not big breakfast eaters, I can only it had the stuff we liked. It was very easy to access the... More

Was this review helpful? Yes
Hartfordgm, General Manager at Holiday Inn Express Hotel & Suites, responded to this review
18 March 2013

Dear Bentonwoods, Thank you for taking the time to complete a review on our hotel. I am glad to read that you enjoyed your stay with us and you were greeted warmly upon arrival. Many guests enjoy the convenience of our hotel off of the highway and complimentary parking with the free shuttle service. We hope to see you soon!... More

Fort Worth, Texas
1 review
5 of 5 stars Reviewed 14 March 2013

Good experience for a week long business trip. Hotel was clean staff was nice. Best part was the shuttle service. Very knowledgeable and personable driver named Santos. Gave good recommendations on all sorts of things to do during my stay. Would love to visit again with less work, more playtime.

Was this review helpful? Yes
Hartfordgm, General Manager at Holiday Inn Express Hotel & Suites, responded to this review
15 March 2013

Dear jason201, More play and less work always sounds better. Thank you for taking the time to acknowledge Santos, our Shuttle Driver. He is a team player and knows Hartford area to make great recommendations. We hope to see you again and of course for more play! Thank you, Lisa GM More

Alexandria Bay
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 of 5 stars Reviewed 14 March 2013

I don't usually write reviews of hotels but this was a good one for being a chain on the lower to mid level. While not in a neighborhood that offers much other than business, the hotel is easy to find from the Interstate and next to the general aviation airport. Plenty of parking and the outside is well maintained. The... More

Was this review helpful? Yes
Hartfordgm, General Manager at Holiday Inn Express Hotel & Suites, responded to this review
15 March 2013

Dear Robert H, Thanks you for the recommendation of our hotel and staff! I appreciate your time. Many guests do enjoy the convenience of complimentary parking as downtown charges and we offer a free shuttle service so you don't have to worry about traffic! Hope to see you soon! Lisa GM More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 March 2013

I recently stayed at this hotel for one night as me and friends attended a concert at XL Center. Super clean hotel, amazing service, shuttle service that brought us anywhere we needed to go. The room was outstanding, showers/bathrooms clean. An excellent hotel that was just what we needed. Would absolutely stay here again

Was this review helpful? Yes
See 2 more reviews by Kevinc445 for Hartford
Hartfordgm, General Manager at Holiday Inn Express Hotel & Suites, responded to this review
6 March 2013

Dear Kevinc445, Thank you so much for an awesome review! I agree we are a good place to stay when having events in Hartford as we do offer the complimentary shuttle so guests do not have to worry about driving in unknown territory or pay for parking. Hope to see you soon! Lisa Bublitz GM More

New Jersey
Top Contributor
60 reviews 60 reviews
20 hotel reviews
Reviews in 33 cities Reviews in 33 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 21 February 2013

I recently stayed at this Holiday Inn for a one-night business trip. I can't say there was anything exceptional or particularly poor about this hotel... it was simply average. For a one or two night stay, I think it's fine. The hotel is not conveniently located, so having a car is probably a necessity. My room was clean enough, as... More

Was this review helpful? Yes 1
Hartfordgm, General Manager at Holiday Inn Express Hotel & Suites, responded to this review
22 February 2013

Dear Godiva 0318; Thank you for your review. The team and I strive for providing excellent service and we did not meet your expectations and for that I do apologize. I like to think we are above average. I will share this with my staff at our daily stand up meeting as sometimes it is good to see things through... More

New York City, New York
1 review
5 of 5 stars Reviewed 6 February 2013

I was driving back home to Ny when I realized that I wasnt going to make it so I decided to stay at a hotel. I read the reviews about your hotel and was very expressed, I called and was very pleased with the front desk agent so I informed my wife we will be staying here. It was quite... More

Was this review helpful? Yes
Hartfordgm, General Manager at Holiday Inn Express Hotel & Suites, responded to this review
8 February 2013

Dear Magaly L, Thank you for such a great review! It is nice to know that indeed guests are reading the reviews and making the decision to stay here. We are so fortunate to have a great team at this hotel---makes all the difference in the world! Myrna is a definite asset to our team; she is very caring and... More

New York City, New York
1 review
5 of 5 stars Reviewed 3 February 2013

I also stayed here for one night while visiting the University of Hartford. The room was very spacious, and while it was a bit cool when I arrived, (it was about 10 degrees that night) cranking up the temperature on the heater made a pretty immediate difference. The real reason I'm giving a 5 star review was the service, though.... More

Was this review helpful? Yes
Hartfordgm, General Manager at Holiday Inn Express Hotel & Suites, responded to this review
4 February 2013

Dear David F, Service definitely can make or break a hotel in today's world as we all have nice rooms and great bedding packages. But it is the team that goes the extra mile and I am fortunate to work with such a great caring team! I thank you for acknowledging their hardwork and I do hope to see you... More

Cleveland, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 30 January 2013

Stayed here for one night while visiting the U of Hartford. It was clean and the staff was very nice. The room was kind of humid, but otherwise it was fine. We didnt have a car and it's in a sort of out of the way location - not really near many places to walk to to eat; but they... More

Was this review helpful? Yes
Hartfordgm, General Manager at Holiday Inn Express Hotel & Suites, responded to this review
1 February 2013

Dear FranG, Thank you for your comments. The shuttle is definitely a plus of our hotel as guests do not have to worry about finding parking downtown, trafic and paying at times. I know you mentioned for a short stay but please know that we do offer for longer term stay Junior Suites which come equipped with microwave, fridge and... More

New York City, New York
1 review
5 of 5 stars Reviewed 13 January 2013

Both front-desk managers that I interacted with, Samantha and Arsenio, were absolutely excellent. They were welcoming, efficient, helpful, and friendly. When I checked in at night, Samantha offered me fresh-made chocolate chip cookies, ensured that I was staying on a higher floor-room as I had requested, and offered me a complimentary hotel shuttle service to my appointment in Hartford the... More

Was this review helpful? Yes
Hartfordgm, General Manager at Holiday Inn Express Hotel & Suites, responded to this review
15 January 2013

Dear Rachel G, Thank you so much for taking the time to review us. And to give us an Excellent review on top of that! I appreciate you acknowledging how the team takes customer service so seriously as we know that is what sets us apart from other hotels...caring people who work together to make each guest have an experience... More

 
 
Holiday Inn Express Hotel & Suites
Enter dates 1 night 2 nights
 
Ramada Plaza Hartford Hotel
Great value on a similar hotel
Hartford, CT
3.5 of 5 stars 141 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Hartford
Trendy
SpringHill Suites Hartford Airport/Windsor Locks
SpringHill Suites Hartford Airpo... 4.0 of 5 stars 118 reviews
Family-friendly
Avon Old Farms Hotel
Avon Old Farms Hotel 3.5 of 5 stars 88 reviews
Near the beach
Hampton Inn Rocky Hill
Hampton Inn Rocky Hill 4.0 of 5 stars 67 reviews
Great value
Super 8 Hartford South
Super 8 Hartford South 4.5 of 5 stars 68 reviews
Show Prices ABS:HotelCheckRates-d1175253?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d226070?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d119821?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d119879?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Also consider these accommodations in or near Hartford
Hartford Marriott Downtown 4.0 of 5 stars 189 reviews Homewood Suites Hartford Downtow... 4.0 of 5 stars 80 reviews Hilton Hartford 3.5 of 5 stars 226 reviews Residence Inn Hartford Downtown 4.0 of 5 stars 87 reviews
Show Prices ABS:HotelCheckRates-d300135?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d618945?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d217331?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d224026?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 10 hotels in Hartford, ranked by popularity

Been to Holiday Inn Express Hotel & Suites? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Holiday Inn Express Hotel & Suites

Also Known As:
Holiday Inn Express Hotel And Suites
Holiday Inn Express Hotel Hartford
Holiday Inn Express Hartford
Holiday Inn Hartford
Hartford Holiday Inn
Address: 185 Brainard Road, Hartford, CT 06114
Phone Number:
Region: United States > Connecticut > Hartford
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotels in Hartford
Price range (per night): ₹ 6,476 - 10,043
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites Hartford is located just minutes from downtown Hartford and the crossroads of New England, I-91 and I-84.Our recently renovated hotel offers standard amenities that other hotels call extra: complimentary new Express Start breakfast with hot items, complimentary wireless and hard-wired Internet access, complimentary shuttle service to the greater Hartford area, complimentary parking, complimentary business center, complimentary exercise facility, complimentary local and toll-free calls, plus much more. Guests must be at least 21 years of age to check-in.With 129 guest rooms, including 44 suites, the Holiday Inn Express Hotel & Suites Hartford has the room that you are looking for. All of our guest rooms include coffee makers, iron & ironing boards, pay-per-view movies and Nintendo games, video folio review and check-out, two telephones with data ports, hair dryer and work desk. Our suites also have small sitting areas with sofa bed, mini refrigerator, microwave and wet bar.The Holiday Inn Express Hotel & Suites Hartford is located next door to the award winning Chowder Pot Restaurant which offers moderately priced seafood dishes plus much more. The next time you are planning to stay in the Hartford area, choose the Holiday Inn Express Hotel & Suites Hartford. 'Just check in and leave the rest to us!' ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Travelocity, Expedia, Olotels, Agoda, Priceline, Hotwire, Venere, Hotels.com and HotelsClick so you can book your Holiday Inn Express Hotel & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Holiday Inn Express Hotel & Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Holiday Inn Express Hotel & Suites
See the lowest price* (from HIExpress.com, Booking.com, Travelocity, and 8 more)
Enter dates 1 night 2 nights
Show Prices