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Marriott Mystic Hotel and Spa


Hotel class 4.0 of 5
625 North Road (Route 117), Groton, CT 06340
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Reviews you can trust

90% Recommend
4.0 of 5 stars 105 reviews
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By trip type
All (105)
[ Date ] [ Rating ]
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5 of 5 stars
Saint James, New York
11 Nov 2009 | Trip type: Family

Our family visit to the Mystic Marriott hotel and the Octagon restaurant was a wonderful experience thanks to the excellent help of the staff, especially Alan Miller, Guest Services Manager, and Tom Cannizaro, manager of the Octagon restaurant. A suite with a parlor was made available for our family get together with a total of five rooms conveniently located. The... more

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5 of 5 stars
boston
9 Nov 2009 | Trip type: Family

this is our 4th time in 3 years staying here. we love it because the hotel is clean, well staffed with polite courteous workers, great restaurant (octagon) and close to many fine places: casinos, indian museum, mystic sea port, submarine base/museum, dinosar world. easy access off rt 95. indoor pool great exercise/fitness room easy parking. we have recommended this marriott... more

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5 of 5 stars
Ambler, Pennsylvania
24 Oct 2009 | Trip type: Family

I was celebrating a rather big birthday and wanted it to be special so I chose to celebrate it in Mystic. I couldn't have chosen a better hotel. From the moment I entered the lobby it was obvious how the employees cared. They were always ready with a helpful hand and always with a smile. My room was beautifully appointed,... more

great stay
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4 of 5 stars
20 Oct 2009 | Trip type: Couples

Went to Mystic for a friends wedding, and picked this hotel out of convenience, turned out to be a great find. Smooth check-in, beautiful property everything appeared new and the staff was very courteous and professional. Didn't use the pool, gym, or spa but did check them out and they seemed very nice wish I had the time. The only... more

Management response from
Michael Allen, General Manager

Thank you for taking the time to send feedback regarding your recent stay. Many guests such as yourself have found that we are the perfect destination to book their wedding rooms at for a luxury experience but yet convenient to many local wedding venues. We offer competitive group rates for those looking to have their wedding either on property or...

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4 of 5 stars
East Coast
14 Oct 2009 | Trip type: Friends getaway

This is a nice Marriott. We were happy with everything, except having to pay for Internet usage. Most of the hotels we've stayed at offer free internet. Here, each day costs almost $10 extra if you use the internet (wifi). We didn't try the restaurant there, but the concierge recommended a great place for dinner not too far away, Paul's... more

Management response from
Michael Allen, General Manager

Thank you for your comments regarding your October stay with us. I am glad to know that you were happy with your stay. We truly do have the nicest restaurant in the area for a 4 diamond dining experience. Our steaks are fresh daily from all over the country and all our food is freshly prepared to order. As you...

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5 of 5 stars
Sacramento, CA
10 Oct 2009 | Trip type: Business

This is the fourth time I have stayed at this hotel. Each time it has been clean, the staff friendly and helpful, and my stay uneventful. The hotel has internet access in the rooms, along with a comfortable place to work. They have laundry service in the hotel and a place to purchase any needed miscellaneous items you may have... more

Management response from
Michael Allen, General Manager

Thank you for sharing with us the positive feedback from your most recent business stay. As much as we promote events at our hotel and in our meeting space it is nice to hear that your particular stay was successfully uneventful. We have many guests who join us as business travelers and hope to accomplish work in their rooms, have...

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5 of 5 stars
s glens falls ny
7 Oct 2009 | Trip type: Couples

From the moment we drove onto the property we felt welcome and appreciated. All the staff we encountered greeted us with a smile and it seemed they could not do enough to make certain that all our needs were met. Our room was cheerful, clean and comfortable and we appreciated the turn down service at night. The food at the... more

Management response from
Michael Allen, General Manager

Thank you for providing us with such wonderful feedback. I am delighted that our team welcomed you right from the beginning of your stay and continued to impress throughout the duration. At the Mystic Marriott Hotel & Spa our team strives to be positive, passionate and persistent with each of our guests while they make our beautiful hotel their home...

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5 of 5 stars
barrow, cumbria
1 Oct 2009 | Trip type: Business

My husband and i stayed here for five days while on a house hunting visit. We were given a warm welcome by the girls at reception each day as we returned from our daily house search.We used the dinning room for breakfast were the choices were very good as was the service .We also enjoyed a couple of drinks in... more

Management response from
Michael Allen, General Manager

Thank you for your feedback regarding your recent trip to the area. It is wonderful to know that you found our beautiful hotel and friendly staff warm and inviting after your day out and about. Our team prides itself in providing service with a smile at every opportunity ensuring a pleasant stay for all of our guests. As you mentioned,...

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5 of 5 stars
trumbull ct
20 Sep 2009 | Trip type: Family

This is the second time we stayed here. When we arrived, Lisa, the desk clerk welcomed us back. We had made a request fora corner queen room, sure enough, we got it. We were place on the 3rd floor in 325. It was in the best location, right near the elevators and ice machine. It had two large queen beds... more

Management response from
Michael Allen, General Manager

Thank you for your positive comments regarding the Mystic Marriott’s attentive staff, 4 diamond restaurant, Octagon, spacious guestrooms and superior customer service. Each member of our team strives to positively impact each guest’s stay by exceeding their expectations and being absolutely committed to excellence in every detail I very much value and appreciate your patronage. We take pride in our...

Perfect
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5 of 5 stars
CT
15 Sep 2009 | Trip type: Family

We love staying at the Mystic Marriott. But over a month ago we stayed and had a quite unpleasant stay due to a convention with adults actly inappropriately during the night. We have 17 month old and we were awoken at 3am by loud people who were partying in the rooms next to us, doors open and all. Security was... more

Management response from
Michael Allen, General Manager

Thank you for posting your feedback regarding both of your recent stays on tripadvisor.com. I am so delighted to hear we were able to make your first Mystic Marriott experience such a positive one. Our team strives to make every guest experience a pleasurable one. Their commitment to quality in every detail cannot be surpassed. With 285 guestrooms and over...

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Marriott Mystic Hotel and Spa Also Known As

  • Marriott Mystic Hotel
  • Marriott Groton
  • Groton Marriott
Address: 625 North Road (Route 117), Groton, CT 06340