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Sheraton Hartford


Hotel class 3.5 of 5
100 East River Drive, East Hartford, CT 06108
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70% Recommend
3.5 of 5 stars 63 reviews
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By trip type
All (63)
[ Date ] [ Rating ]
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5 of 5 stars
attleboro, ma
17 Nov 2009 | Trip type: Couples New

The entire team at this Hotel went above and beyond any thing my wife and I could have imagined to make our stay so memorable. Our rehersal dinner food was amazing and Jerry our server went out of his way to make up for a small error. Bethany in the F and B dept gave us a seperate room for... more

Management response from
GMCARES, General Manager

Good Morning! Thank you very much for the wonderful comments regarding the personal service you received during your visit. I am very proud to be associated with the team here at the Sheraton Hartford. I certainly hope to see you return to us soon. Please introduce yourself. I will pass along your comments to the team and thanks again! Take...

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5 of 5 stars
milford
24 Oct 2009 | Trip type: Couples

My boyfriend and I needed a weekend away and we chose to go to the Sheraton Hartford. We had a fantastic stay with great service and good food. Front desk clerk was very helpful and the room service attendant was timely and very friendly. The only downer about the weekend was no Heinekin light in the bar, but other than... more

Management response from
GMCARES, General Manager

Thank you for the wonderful comments about our hotel. I will be sure to share them with the team! We look forward to your return trip. Warm Regards,

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4 of 5 stars
Upstate, NY
13 Sep 2009 | Trip type: Friends getaway

I paid $75 thru expedia for a room with two double beds. On site free parking was convenient. Front desk personnel were nice and accommodating. Room was clean. TV was old. Beds were comfy but you tended to fond a "home" in the middle of them. Room internet is NOT free...which is a real drag, but I guess it is... more

Management response from
GMCARES, General Manager

Thank you very much for your comments. We hope to see you again in the near future. Dino Dimattia General Manager

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1 of 5 stars
Boston
30 Aug 2009 | Trip type: Friends getaway

I stayed at this hotel and logged into my bank account today to find that I was charged for smoking in my room when I don't even smoke. After calling 4 times I finally got a general managers voicemail and am still awaiting my call back. They told me my room was smoked out and I DO NOT SMOKE. I... more

Management response from
GMCARES, General Manager

Thank you for your feedback. We are in the process of reviewing both our credit card billing and smoking policies to insure that these issues do not arise in the future at our hotel. Dino Dimattia General Manager

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3 of 5 stars
Columbia
27 Aug 2009 | Trip type: Business, Solo travel

First, the staff was very accommodating and nice. I was there for several weeks and they were always pleasant and helpful. Several ight bulbs were burned out when I came and still out when I left; however, if I had asked I'm sure they would have changed them. Unfortunately no one, including housekeeping, checks for this. That seems to be... more

Management response from
GMCARES, General Manager

Good Morning! Thank you for your response. Our hotel this week is replacing all of our guest room carpet and mattresses. We are also replacing all lamps and lampshades next week. We hope you come back to see our newly renovated hotel. Once again, thank you for staying with us and hope to see you return soon! Dino DiMattia General...

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5 of 5 stars
Conn.
23 Aug 2009 | Trip type: Family

Stayed for one night in a room that looked as though the carpet, bedding. drapes and even furniture were brand new. Very comfortable beds. The gym also seemed to have all new equipment. Large pool area could have used more patio furniture around the pool. Front desk clerk very friendly and accomodating. Not much to do in the immediate area,... more

Management response from
GMCARES, General Manager

Thank you for your recent comments which have been shared with all of our associates. We look forward to having you as our guest again in the near future. Dino Dimattia General Manager

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4 of 5 stars
Asheville, North Carolina
11 Aug 2009 | Trip type: Couples

I've stayed at the Hartford Sheraton twice now, and also arranged for a group (wedding) discount with this property. All my experiences have been positive, and I can recommend this hotel in a heartbeat. The location is directly across the Connecticut River from downtown Hartford. It is an easy walk across the bridge on a pedestrian thoroughfare from the hotel... more

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4 of 5 stars
So. Burlington, VT
30 Jul 2009 | Trip type: Business, Solo travel

The Sheraton Hartford is a good choice for the Hartford area with easy (if slightly confusing) access off 84 and 91. Usual quality Sheraton amenities in the rooms, and a good room service menu. The nicest thing about this hotel was the unusually friendly and helpful staff who just seemed to want to make things easier for their guests. Maybe... more

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4 of 5 stars
Redcliff
8 Jul 2009 | Trip type: Family

Someone had mentioned that they didn't feel safe at this hotel. During our stay, I felt safe and I have to say that I don't know what the other reviewer was talking about. I know Hartford crime is on the rise but this hotel is removed from populated areas. The front desk staff and breakfast staff were friendly. We got... more

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4 of 5 stars
Boston, Massachusetts
31 May 2009 | Trip type: Couples

If you need a place to stay with your pooch, you cannot do any better than this Sheraton. They don't charge any extra for your pet, and there is green space all around the hotel. Even for non-dog owners, this is a great hotel... very clean, and reasonably priced. Free parking, too! The only drawback is the food at the... more

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Sheraton Hartford Also Known As

  • Sheraton Hotel East Hartford
  • Sheraton East Hartford
  • East Hartford Sheraton
Address: 100 East River Drive, East Hartford, CT 06108
Hotels in East Hartford Sheraton Hartford
3.5/5.0
63