I recently booked online (unbelievable rate!) but based on reviews here was disappointed to learn hotel turned out to be the Hartford Plaza Hotel. I almost decided to forfeit the prepaid rate and book elsewhere. Turns out we had a much better than expected experience. Decent sleep with HUGE savings at 1/3 nearby options. The hotel is under major construction... More

A few friends from the East Coast were meeting in Hartford and were looking for a reasonably priced place to stay. While you can't expect much for $85/night, I wasn't expecting what I saw when I got off the elevator on our floor. The hallways looked like they hadn't been vacuumed in weeks, there were Q-tips, empty disposable coffee cups,... More

Luckily I arrived late and left early. While the bedsheets and the bathroom were clean, the rest of the place needs help. My first "non-smoking"room reeked of smoke. They moved me to another room which did not smell smokey but was worn out. Wall paper peeling, missing tile on the bathroom baseboard. This hotel IS under renovations so let's hope... More

The Good - Clean room; courteous, responsive staff; excellent location; short waits for elevator; refrigerator in room on request; typical cable channels + Showtime and on demand movies The Good Signs - The automatic front door was repaired the first day of my stay; they are trying. I bumped into a construction guy who was doing an inspection preliminary to... More

I thought the Hartford Plaza Hotel was a pretty good hotel. We stayed at this hotel to go to the XL Center in Hartford. I'm pretty sure we could've walked there had it not been raining. Check in is at 3 and they will NOT let you get your key any earlier than that; meaning there is a line once... More

The room was large, clean, and well appointed, with a comfortable bed. There also seemed to be good between-room soundproofing, although people passing by in the hall sounded like they were right in our room. The halls were also dusty and needed vacuuming, even the next morning, not sure what was up with that. The hotel had two groups staying... More

Booked room here, arrived To find the Dirtiest most disgusting hotel I have ever seen,I think there may actually be cleaner hotels on the corner some where that charge by the hour. We checked in after arriving on the floor to our room it smelled very musty and mildewy, then we got in the room and it was worse ceiling... More

I stayed at the Plaza this week. I made reservations before I read the reviews which made the place sound less than ideal for a person with dust and mold allergies. My experience was excellent. The staff was helpful to me when I needed them, i.e. directions, toothbrush, and even assisted with the printer in the business center. The room... More

We arrived at 4 pm on wed before Thanksgiving. We were immediately advised all services were closed because of the Thanksgiving Holiday. They should have closed the hotel for guests too. The help that was working was very friendly. That was as nice as it got. The bed was terrible I felt that I was going to fall off one... More