Nice....Clean! No problems at all. Friendly staff. YES....I would reccommend! More

I was an overnight guest here this past week and was very displeased with the quality of service me and my wife expearenced. Upon our arrival, we here annoyed that there was no luggage carts nor Bellman to assist us with our luggage. While we were checking in, I brought this matter to the attention to Ira, the Front Desk... More

I got a great on-line deal to stay at the Crowne Plaza and the location was ideal. The check-in staff person was friendly. The outside of the hotel appeared run down and the inside was very outdated. The hallway and elevator carpeting were worn and dirty in areas. The room itself was very clean and the bed was pretty comfortable.... More

This Crowne Plaza was very nice and clean. The room was a nice size, and the bed was very comfortable. The bathroom was VERY small, but worked. The hotel has free, in room wireless internet. I ordered rooom service and had the salmon, which was excellent. The food at the conference I was attending at the hotel was great (and... More

I will start of by saying the staff of the hotel is excellent. The location is wonderful since it is located off of Route 372 which is off of interstate 91. The hotel is large, so be prepared to do a lot of walking if your room is located in the rear of the hotel. Ask for a room in... More

I was here as part of a wedding in the area and didn't have high expectations. After arriving late at night, I was told that the only room available was a double bed, handicapped-access room (without a proper bath or shower), despite the fact that I had booked a king room. Although I was told there was a possibility I... More

I stayed at the crown plaza because of a wedding. After a 3 hour drive I walk in and see the amazing lobby and think what a nice hotel. Well I was wrong I go to check in and was told that a debit card is not there desired method of payment. He then tells me he has to put... More

I stayed at the Cromwell Crowne Plaza hotel and was quite pleased with the service. The hotel staff was able to assist me in getting a room at 1AM in the morning early on a Friday morning and when I was unsure of how to use the K-cup drink from the Kurig coffee machine they provide for guests near the... More

Myself and a large group of friends were attending a convention here, and I was very pleased with the service provided. Not only were the general hotel staff helpful and friendly, but the entire event we were attending had no real problems with the location thanks to the attentive employees. Well done! The building is somewhat bizarre on the inside.... More