Basic room but very helpful reception staff who had offered us great help.

I pulled in to this hotel because it was a late night and I was on business driving back home to Boston. I hadn't intended to stay the night anywhere but was really tired and saw this place and gave it a try. The desk staff was very pleasant. The hallway on my floor was dirty and the carpets were... More

I should start by saying the front desk staff was friendly and helpful. That is the only thing good I have to say about this hotel though. The halls are dirty looking with stained carpets and even though I think all the rooms on our floor were no smoking it smelled like cigarette smoke. Going into the rooms was more... More

We found (and photographed) bed bugs in our room. Reported it to the front desk, immediately asking for our credit card to be credited and left. The front desk clerk and manager looked at the photo and nodded yes when they saw the picture. It is a dirty and unkempt hotel so maybe it is no surprise. Now called the... More

This was a no-doubter, found & killed one critter, but there were others. Just spent over an hour cleaning, washing, tossing stuff. Very scary to think I might have brought an infestation back up to Vermont.

I live in Plainville,Ct and work in Cromwell. CT in a nursing home.I was very afraid to drive in the snow and the ice, so I stayed at the closest hotel for 2 days so I would have a shorter distance to work. Very glad I did. The people were very friendly, DESK, MAINTANACE, HOUSEKEEPING. Very clean. They all worked... More

When I think Comfort Inn I think budget hotel, but this place disproves my theory. I recently stayed here for a night due to snowstorm before heading into the city for the weekend and can't say I have a single complaint, in fact the rooms were quite nice and BIG,clean as well. The hotel is located at the exit we... More

I checked in at 1:30 AM. Given the key to room 309. I opened the door, turned on the light, and there was a mattress or box spring standing on the short end, leaning against the wall. Farther in the room, there was a white plastic trash bag laying on the floor. Also, 3 more matresses or box springs standing... More

This place is right off of the highway, so the location is convenient, although there's not much else there. I was traveling for business and was staying for just one night so it suited my purpose. My King Suite room was huge which was nice. The rest of the place was fine as well...it was clean and the the bed... More