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Holiday Inn Express Branford/New Haven

2.5 of 5
309 East Main Street, Branford, CT 06405
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Holiday Inn Express Branford/New Haven
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96 reviews from our community

    Trip type
Traveller rating
    33
    30
    14
    7
    12
Date Rating
Hartford, Wisconsin, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 21 April 2013

Stayed here last week , Decent rooms breakfast was ok, Front desk was very help full, not impressed with the Internet / WIFI, it was very slow and spotty made it difficult to get work done...........will be out again in a few weeks hopefully the Internet and WIFI was just a glich last time

Was this review helpful? Yes 1
HIEXBranford, General Manager at Holiday Inn Express Branford/New Haven, responded to this review
22 April 2013

Thank you for taking the time to comment on your current stay. We appreciate it more than you know. The quality of your stay is very important to us. We hope that you will come stay with us again soon. More

Worcester, Massachusetts
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 21 April 2013 via mobile

We were attending a wedding and stayed the weekend. This is a decent hotel in a convenient location, it's close to the downtown shoppes and restaurants, close to a beautiful drive along the shore, and has several places to eat nearby. The hotel itself was solid, clean, easy to get in and out of, indoor pool and hot tub, it... More

Was this review helpful? Yes 1
HIEXBranford, General Manager at Holiday Inn Express Branford/New Haven, responded to this review
22 April 2013

We appreciate you taking the time to comment on your stay. We hope that you will come stay with us soon. We are constantly making improvements throughout the hotel to ensure 100% guest satisfaction. Thank you again for your feedback. More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 20 April 2013 via mobile

Terrific hotel. Very friendly staff. My only complaint is that the pool is not heated...that said, I am going to go put my swim suit on now anyway! I will work through it. Nice place to stay if spending time in the Branford area.

Was this review helpful? Yes 1
HIEXBranford, General Manager at Holiday Inn Express Branford/New Haven, responded to this review
22 April 2013

Thank you for taking the time to comment on your current stay. We appreciate it more than you know. The quality of your stay is very important to us. We hope that you will come stay with us again soon. More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 18 April 2013

I've been staying here with my family several times a year since the hotel opened. Like another reviewer I was happy to see what looked like a nice hotel in Branford but there were problems from the beginning with noise and poor quality materials and it has gone downhill quickly, The standard of service depends on who's on duty. Some... More

Was this review helpful? Yes 1
HIEXBranford, General Manager at Holiday Inn Express Branford/New Haven, responded to this review
22 April 2013

I want to sincerely thank you for taking the time to provide feedback on your current stay. This type of feedback is a wonderful resource for us to help improve the quality of our hotel. I am extremely sorry for the inconveniences that occurred throughout your stay. We will make every effort to ensure that this does not happen again.... More

Travellers are raving about these Branford hotels

Bermuda
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 of 5 stars Reviewed 18 April 2013

the pool was not heated; no temperature gage in the pool; no signage about repairman coming in (though front desk would tell you if asked); breakfast had only a few bruised bananas (one bunch) and not able to provide more when asked; the pancakes ran out and the lady was still trying to "warm up" the machine when we asked... More

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HIEXBranford, General Manager at Holiday Inn Express Branford/New Haven, responded to this review
22 April 2013

I want to sincerely thank you for taking the time to provide feedback on your current stay. This type of detailed feedback is a wonderful resource for us to help improve the quality of our hotel. I am extremely sorry for the inconveniences that occurred throughout your stay. We will make every effort to ensure that this does not happen... More

Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 9 April 2013

Staying here is great! Solid breakfast with hot eggs and bacon/sausage products with many other choices also. Front desk is very helpful with concerns and questions of guests. Seems there is no microwave in each room. Maybe only choice rooms. However I believe there is a microwave in the common dinning area. Yet rooms are decorated very supportive.

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See 3 more reviews by ColbyButler for Branford
HIEXBranford, General Manager at Holiday Inn Express Branford/New Haven, responded to this review
22 April 2013

We appreciate you taking the time to comment on your stay. We hope that you will come stay with us soon. We are constantly making improvements throughout the hotel to ensure 100% guest satisfaction. Thank you again for your feedback. More

Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 of 5 stars Reviewed 1 April 2013

This is a relatively new hotel that is already showing why quality does matter. We were looking for a place in Branford and was hoping this hotel would shine for a while....wrong, very disappointed. They used low end materials to build this hotel, the bathroom tiles are falling off walls and they fix it with caulking. Wallpaper is starting to... More

Was this review helpful? Yes
HIEXBranford, General Manager at Holiday Inn Express Branford/New Haven, responded to this review
22 April 2013

I want to sincerely thank you for taking the time to provide detailed feedback on your current stay.. We are working on improving the quality of the hotel each day from the physical appearance, to all the amenities, as well as customer service. We hope that you will give us a chance in the future to improve the quality of... More

West Islip, New York
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 31 March 2013

No complaints here. Hotel was clean and neat. Continental breakfast well maintained. Room comfortable and bathroom very clean also. Front desk maintained by "kids" that did not know too much about the area but otherwise, happy with our stay.

Was this review helpful? Yes
HIEXBranford, General Manager at Holiday Inn Express Branford/New Haven, responded to this review
22 April 2013

We appreciate you taking the time to comment on your stay. We are constantly making improvements throughout the hotel to ensure 100% guest satisfaction. We are working on improving the quality of the hotel each day from the physical appearance, to all the amenities, as well as customer service. We hope that you will come stay with us soon. More

Kansas City, Missouri
Senior Contributor
42 reviews 42 reviews
27 hotel reviews
Reviews in 30 cities Reviews in 30 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 8 February 2013

Typically Holiday Inn Express hotels are just fine with me. I've had good luck with them, but this one left me disappointed. It was easy to access, check in was pretty fast, however, walking into the hotel was a guest smoking right by the front door. I'm not sure if this was a non smoking hotel, but allowing for guests... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Branford/New Haven, responded to this review
21 February 2013

Dear Becky K, Thank you for taking the time to convey your comments regarding your recent experience with us. Please accept my apologies for falling short of your expectations specifically on the points you have mentioned. Kindly be assured that we treat this matter seriously as we always strive to deliver world-class service to our guests. We appreciate your feedback... More

New Vernon, NJ
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 6 February 2013

Overpriced "Suite" which is simply a larger hotel room with a jet tub in the bedroom area. The carpet had many black stains, the room smelled musty, the desk top was scratched and had spots (nail polish?) on it. Nuff said.

Was this review helpful? Yes 2
HIEXBranford, General Manager at Holiday Inn Express Branford/New Haven, responded to this review
7 February 2013

Thank you for taking the time to comment on your stay. We apologize for your inconvenience. We will take the necessary steps to ensure that this type of stay does not happen again. We hope that you will stay with us again soon in the near future. More

 
 
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Additional Information about Holiday Inn Express Branford/New Haven

Also Known As:
Holiday Inn Express Branford/New Haven Hotel
Holiday Inn Express Branford/New Haven Hotel Branford
Holiday Inn Express Branford
Holiday Inn Branford
Branford Holiday Inn
Address: 309 East Main Street, Branford, CT 06405
Phone Number:
Region: United States > Connecticut > Branford
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 hotels in Branford
Price range (per night): ₹ 6,842 - 12,359
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Branford-New Haven, CT. This beautiful, newly built hotel is conveniently located off I-95 at Exit 55, just 1 mile from Downtown Branford. Situated 10 miles from downtown New Haven, 35 miles from the Hartford Convention Center & 45 minutes from Bradley International Airport, this property features 96 beautifully appointed oversized guest rooms. The hotel features a Complimentary Express Start Breakfast along with the most up to date amenities and facilities including an Indoor Pool, Whirlpool, On-site Laundry Facility, Fitness Center, Business Center and Free High Speed Internet Access. Ideal for business or leisure, the Holiday Inn Express Branford-New Haven, CT hotel is only minutes from local businesses and attractions. Free WiFi & Ethernet High Speed Internet throughout the hotel!Visiting on Business:The Holiday Inn Express makes doing business easy, located just minutes from: Harley Davidson, Wal-Mart, Home Depot, Lowe's, HondaVisiting Area Attractions:Be close to all that this area has to offer, including the Branford Festival, Branford Town Center, Thimble Islands, Yale University, Lighthouse Point, Ocean Beach State Park, Trolley/Peabody Museums.'STAY SMART' at the Holiday Inn Express Branford-New Haven, CT and Experience this new hotel with outstanding services and amenities. ... more   less 
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