We were in town for a wedding and booked the Best Western based on positive reviews. What a massive disappointment! We arrived between 20-30 minutes before check-in and without making eye-contact, greeting us, or even asking if we had a reservation, Bob the front desk clerk said there was no chance we would be getting into a room early and... More

Stayed here with my husband & son on a college visit to Wesleyan. Nice exterior, lobby, breakfast area & room. Comfy beds & pillows, free wi-fi, friendly, helpful staff. Normal breakfast offerings. Small indoor pool. Nice & quiet & clean. No problem getting extra pillows. Would definitely stay here again. Yes, it was maybe a 15 minute drive from Middletown,... More

My son and I stayed here on a visit to Wesleyan University. Although not in Middletown it was only a short drive away. Consistent with what other reviewers have had to say, this is an excellent hotel for the money. It was clean and in very good condition, had a helpful staff, good breakfast, the room was fine. Certainly if... More

Front Desk (Kimba) was friendly & helpful. She directed us to eateries nearby, but FYI, it's really a bit of a ways down the road. I guess "close" is a subjective word. Make a stop @ Stew Leonard (she recommended this place, as we needed to get juice for my 1 yr old son)--it's a really cool place to shop.... More

On the surface, the hotel was a step up normal Best Westerns and comparable to hotels like Hampton Inn, Holiday Inn Express, and others in terms of style and amenities. The staff were pleasant and the breakfast was comparable to other chains. However, the room itself was not up to the standards of these others - although non-smoking, ours smelled... More

This property is a great place to stay if you are in the Hartford area or just passing through. The young lady at the front desk (Sara) was both efficent during the check in and knowledgeable about local places to eat in the area. The king sized suite was larger than excepted and exceptionally clean. The bedd had ample pillows... More

I needed to find a inexpensive but clean hotel between Waterbury and Hartford, and found this through TripAdvisor. Ive driven by it a lot when I lived in CT, and it always seemed charming. The room I had was VERY large. Bathroom was VERY small though, odd. TV got a good amount of channels, bed was comfy, and we had... More

The hotel is not fancy one. But it is reasonably clean and have all the convinence of you will need. The bed is excellent. There are 24-hour hot water and coffee for free. The room is quiet. There is also excise room and small pool. Recommended highly. More

We were pleased to return to our hometown Berlin, CT from Victoria, BC for our 45th high school reunion. Go Redcoats! (The name came from the red jerseys donated to the football team when the high school was started in 1935, not the British - the town has a lot of significant American history.) A big part of our stay... More