My husband and I made last minute plans to stay at the PPR. It was beautiful, the rooms were well equipped, the sauna, lovely.
However, we stayed for 4 days and our room wasn't cleaned once. We had to hunt down the Manager for towels, the little extras that are listed on their website, like chocolate covered berries and champagne,...
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Pikes Peak Resort welcomes all feedback and we sincerely regret that we did not meet your expectations. Please note that we are a Bed & Breakfast and we are not staffed like a normal hotel, our employees are multi-tasked and not always in the lodge. Clearly we were not performing to our usual standards and for that I sincerely apologize....
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