We were unsure what to expect based on the website. Firstly the airport pick up service was excellent and on time. The suite was far better than expected with premium upgraded fixtures, furniture and room finishing. Location could not be better with shuttle service to the base of Snowmass Mountain on a regular basis. Highly recommended.

Beautiful resort and amazing location. Ski in/ski out right at the base of Snowmass. Service was extremely friendly and accommodating. The valet even drove to the airport to retrieve our lost luggage! I love that they kept the modern and luxurious "Viceroy" flare in the decor but added a cozy ski lodge feel to it. My only complaint was how... More

Our room was perfect! It was very roomy and equipped with everything you could possibly need. The pool and hot tub was amazing, would not change a thing. The best amenity was the ski storage. Our boots were dried every night and you were greeted every morning by VERY nice and pleasant employees who would help you put on your... More

We've been coming to the Viceroy since it first opened, and this was the best yet. We had a wonderful 2BR unit overlooking the pool and slopes. The staff at the hotel was fantastic, always greeting us by name and with a smile. Having the ski shop on slope level and staff to help with boots, skis is great. A... More

Incredibly Friendly, Thoughtful, and Diverse Staff, the highlights being those at the front desk and those in catering, housekeeping, and transportation (Delightful staff always ready with a nice car- don't forget airport links). The Staff at the Ski Rental Shop love what they do, though they can get mixed up and forgetful with the droves of people coming in from... More

My wife and daughter and I decided to go on our first ski trip after many years of trepidation. i had reservations about the whole idea, but figured in the end that at the very least, if i didn't like skiing, i wanted to be in a facility that had all the creature comforts. Viceroy was incredible. We stayed in... More

We enjoyed our stay and service at this hotel, room very confortable.

I stayed at the Viceroy during the Remington conference on scholarship during my infectious disease fellowship. It was the highlight of my fellowship! I was treated and pampered in a way that made me forget that I was in fellowship for one week. I was placed in the penthouse suite, with stunning views of the area and breathtaking views of... More

In february we stayed as 3 adults and 4 kids in a suite. Strong points of the hotel are the excellent ski valet service and ski in-out feature, the outdoor hot tubs/pool, the great cocktails in the dining room and Nest restaurant. Service was excellent but not always expertly coordinated. For example, if you need a ride back to the... More