We stayed one Monday night in a second floor room facing the Howard Johnson to the west. The front desk staff were pleasant, and we had great and attentive service the next morning at the breakfast buffet. The buffet included biscuits and gravy, eggs, potatoes, and one of our favorites: the waffle machine.
In the room, our bed was comfortable...
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Thank you for your comments. At the present time, we had been working with come crews who had heavy deisel trucks. It is annoying at any hotel. It almost impossible in Pueblo to get away from that with the exception ofthe hotel downtown which is not price sensitive. However, request ing a second floor does help during those times when...
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After reading the reviews, my husband, grandsons and I had hoped to have an enjoyable and relaxing night's stay at this hotel. We experienced the exact opposite!! Beginning with the unfriendly woman at check in, to finding hairs in the bathtub, to having to check out towels from the front desk to swim only to find out that the pool...
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Thank you for your review. I apologize of the inconveniences you incurred during your stay. At your convenience, please contact me at dpatrick@puebloclarion.com so I can discuss these issues with you. The issues you incurred is not our normal operation procedures. If you were here during our recent wrestling tournament, there were many negative issues that our guest were experiencing....
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Front desk was wonderful! The manager, Jessica, was friendly and was prepared for our group. Check in was quick and pleasant. She had our rooms right next to one another. She shared with us all the hotel had to offer and even offered to help us with our luggage. Such a friendly atmosphere! My company tours every year. I will...
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Thank you for taking time to respond on Trip Advisor. We take pride in our staff and operation. I am pleased that Jessika was able to meet your needs and be helpful to you. We look forward on your next visit.
Dennis L. Patrick
Dir. of Operations
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Very nice place to stay if in the area.we will stay there again if in Pueblo we really enjoyed the lounge and the value was great.
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Thank you for your response. We get many nice compliments on our staff and the ammenities that are with the hotel. We appreciate your business and compliments. We look forward to having you visit us again.
Dennis L. Patrick
Dir. of Operations
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I decided to visit Pueblo as I have never visited there before and stayed at this very nice Clarion Inn. The staff was very friendly, the manager was very nice and helpful: suggesting things for me to see in the area. The rooms were clean and comfortable and they offered a very nice breakfast buffet.I was very happy that the...
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When my husband recently died, my son and I decided that we would rather have a Celebration of Life than the traditional funeral observance. We wanted a location where people could visit with us and each other, have refreshments- and most importantly remember our loved one and maybe even get to know him better. Director of Sales Renee, GM Dennis...
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Thank you for your comments. It was very important to me and my staff to make a time like this memorable for your family and friends. We thank you for letting us be a part of your family and friends.
Dennis, Renee and Jessica
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Just left the Clarion and still a great hotel. Staff was friendly, rooms were clean and the full buffet breakfast the comes with your room was great (not that traditional powered eggs and danish kinda thing)
Thanks!!!
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Thank you for taking time to respond. We have recently made some changes and are moving forward in a very positve direction. We look forward to seeing you in the future.
Dennis L. Patrick, Dir. of Operations
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I was traveling through Pueblo and stayed two nights at the Clarion Inn last week. My stay was pleasant and quiet, rooms clean, staff friendly. My only complaint would be the temp of the swimming pool I noticed quite a few kids did not mind but it was way to cold for adults.
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Thank you for your comments. The pool temperature has been addressed and corrected. While it was warm enough for kids, I agree it did not feel warm enough for us adults. We are glad you enjoyed your stay. We look forward to seeing you again in your travels.
Dennis L. Patrick, Dir. of Operations
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Had a very nice stay here . Everyone we interacted with was professional and polite. Room was very clean and everything was in order. Had no issues with drunken people or noise. We enjoyed our stay and would go back.
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Thank you so much for recognizing the positive changes we have recently made. We hope you come and see us again.
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