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BEST WESTERN PLUS Crossroads Inn & Conference Center

3.0 of 5
5542 East US Highway 34, Loveland, CO 80537-8994
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BEST WESTERN PLUS Crossroads Inn & Conference Center
Ranked #9 of 14 hotels in Loveland
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70 reviews from our community

    Trip type
Traveller rating
    26
    13
    17
    9
    5
Date Rating
Denver, Colorado
2 reviews
1 of 5 stars Reviewed 29 April 2013

This hotel is under construction and if you have children please reconsider staying here. I checked in with my children at 9 pm on the 27th of April. I got our room keys and was told our room was at the far end of the hotel. It was about a 5 minute walk through the hotel corridors, up stairwell, through... More

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123TOddBW, Director of Sales at BEST WESTERN PLUS Crossroads Inn & Conference Center, responded to this review
1 May 2013

Thank you for your input. I was troubled to find that your family felt unsafe in our hotel construction area. There was, of course no work in process at 9PM. It's unfortunate that due to the very busy period we are experiencing, we could not offer your family a more suitable room. While the construction is a bit of an... More

Phoenix, Arizona
1 review
5 of 5 stars Reviewed 27 April 2013

I recently stayed here to visit my daughter who is a Freshman at UNC. I really enjoyed my stay. The room was clean and neat and the bed was comfortable. My room was quiet and I slept weell. Breakfast was more then just dry toast and coffee and had a good selection of choices to get my day started. I... More

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123TOddBW, Director of Sales at BEST WESTERN PLUS Crossroads Inn & Conference Center, responded to this review
29 April 2013

Thanks so much for your review. I'm happy that you enjoyed your stay while visiting your daughter. The Best Western PLUS Crossroads Inn and Conference Center has been a proud sponsor of UNC Athletics for several years. Please let us know if we can host you again, and GO BEARS!! More

Loveland, Colorado, United States
1 review
5 of 5 stars Reviewed 4 April 2013

I direct a nonprofit organization in Northern Colorado, Freedom and Joy Ministries, and have greatly enjoyed working with the Best Western Crossroads. Their conference room director, Amy Ayer, has been a joy to work with, going above and beyond to meet our accommodations and make our events enjoyable and easy. I would highly recommend the Best Western PLUS Crossroads for... More

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123TOddBW, Director of Sales at BEST WESTERN PLUS Crossroads Inn & Conference Center, responded to this review
8 April 2013

I am so excited to hear that you had a positive experience planning and attending your recent event. Our conference planning department strives to offer you personal service in order to meet your specific needs. We pride ourselves in being large enough to serve, but small enough to care. More

Lincoln, Nebraska
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 April 2013 via mobile

I booked through Priceline and ended up with a musty room on the far end of the hotel. My friend booked through Expedia and had a much nicer room than mine. She also received a drink coupon and I didn't. The hotel is undergoing many upgrades. The main part of the hotel was nicely updated but the wing I stayed... More

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123TOddBW, Director of Sales at BEST WESTERN PLUS Crossroads Inn & Conference Center, responded to this review
8 April 2013

We appreciate your input. It's unfortunate that, until our room refreshing project is complete, there is a disparity between the different wings of the hotel. Soon, the room you occupied will match up to the quality of your companion's room. Our drink coupons are affixed to the television, so that they are noticeable to our guests upon entering the room.... More

Cheyenne, Wyoming
Top Contributor
140 reviews 140 reviews
75 hotel reviews
Reviews in 66 cities Reviews in 66 cities
111 helpful votes 111 helpful votes
3 of 5 stars Reviewed 2 April 2013

I bought this hotel on a Priceline express offer - so had no 'choice' as such. As we only needed it overnight to cover some business in the area I was not too concerned. First thing to say is that in two different cars, with two different GPS systems, neither of us could immediately find the place - we rather... More

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123TOddBW, Director of Sales at BEST WESTERN PLUS Crossroads Inn & Conference Center, responded to this review
3 April 2013

Thank you for your review! Your entry to the hotel was affected due to our improvements that are currently taking place to the parking, grounds and entry to the property. I'm happy to hear that this did not negatively affect your stay, and these projects will be completed very soon! I apologize for the inconsistency in your service level, we... More

Cheyenne, Wyoming, United States
Top Contributor
74 reviews 74 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 16 March 2013

WOW! My 2 nd Best Western experience in a week and excellent! Friendly,very professional, room large with desk with data ports, chairs and table large flat screen, bathroom a tad small but great! Quiet,CLEAN!,breakfast casserole oh good!! The home made muffins great! Restaurant without leaving the hotel access, above normal linens,for sure!,very well appointed furnishings,very good!

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See 5 more reviews by Betty L for Loveland
kalmurray, General Manager at BEST WESTERN PLUS Crossroads Inn & Conference Center, responded to this review
18 March 2013

Betty, Thank you so much for the kind words! We are so glad you enjoyed your stay with us. Kind Regards, Kyle R. Murray General Manager More

Torrington, Wy
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 14 March 2013

Wasn't bad but wasn't as good as the reviews made it sound. Internet was broken, heater and refrigerator were very loud. No fitness center. Lady in another room had coat stolen by maid. Beds were comfy. Room was clean. Breakfast had a good variety.

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kalmurray, General Manager at BEST WESTERN PLUS Crossroads Inn & Conference Center, responded to this review
18 March 2013

Thank you for your recent stay with us. I am sorry to hear that you had a less than stellar experience. I know how frustrating it can be to not have internet access. The reason our wi-fi was temporarily unavailable was due to the fact we recently installed a brand new "Ruckus" wi-fi network. Ruckus is literally the fastest and... More

Fort Collins
1 review
5 of 5 stars Reviewed 27 February 2013

Staff was friendly and very helpful, building and room were immaculate and up to date, every amenity worked as it should,breakfast was wonderful,it was quiet and easy to sleep in the comfy beds, the pricing was reasonable, we will be back

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123TOddBW, Director of Sales at BEST WESTERN PLUS Crossroads Inn & Conference Center, responded to this review
28 February 2013

It's terrific that you were pleased with your stay! We pride ourselves in offering the highest level of customer service, and strive to continue the improvements to the property that result in a pleasurable experience for our guests. Thanks for the comments! More

Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 of 5 stars Reviewed 25 February 2013 via mobile

The staff were great. We had a room on the perimeter of the building and cold air continuously came into the room. The heater was like a jet engine. Rooms were however clean and the breakfast was good.

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123TOddBW, Director of Sales at BEST WESTERN PLUS Crossroads Inn & Conference Center, responded to this review
26 February 2013

Thank you for your review. I'm sorry to hear that your room was drafty, and that the heater was loud. We would have been happy to get you a different room. We are currently working on replacing weather stripping on the outside entrances, and tuning up the heaters. I am certain that on your next visit, these projects will be... More

1 review
5 of 5 stars Reviewed 10 February 2013 via mobile

I had a great stay here. Friendly staff and good location the lobby and breakfast area were up to date and clean. Rooms were comfortable and maybe be updated. The location was well placed with many shopping stops and restaurants near by. I would say here again.

Was this review helpful? Yes
123TOddBW, Manager at BEST WESTERN PLUS Crossroads Inn & Conference Center, responded to this review
15 February 2013

Thank you for your comments. We are so pleased to hear that you were happy with your stay. We are continually updating areas of our property, and you should see more improvements by the time you stay with us again! More

 
 
 
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Additional Information about BEST WESTERN PLUS Crossroads Inn & Conference Center

Also Known As:
Best Western Crossroads Inn And Conference Center
Best Western Crossroads Hotel Loveland
Best Western Loveland
Best Western Crossroads Hotel
Loveland Best Western
Address: 5542 East US Highway 34, Loveland, CO 80537-8994
Phone Number:
Region: United States > Colorado > Loveland
Amenities:
Bar/Lounge Business Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 14 hotels in Loveland
Price range (per night): ₹ 4,857 - 9,658
Hotel Class:3 star (3*)
Reservation Options:
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