We try to stay at Embassy each time we come to Colorado, we have two small kids, and the two rooms and the amazing breakfast is what draws us here. HOWEVER, this time I experienced something I have never seen before in ANY Embassy. Monday breakfast was beyond busy, the manager went to gather all employees and there were roughly...
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We were there for a family event. Perfect in the morning or at night during breakfast or happy hour for the family to hang out. We were a large group, so it would work out well to see everyone in the atrium. The hotel is clean and the staff Extremely nice. Would recommend and would stay again. The only minus...
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We love this hotel!! So much so that we routinely vacation there from just down the road in Colorado Springs. Outstanding customer service and emenities!!
i laughed during our stay and peed on their floor the wine went straight to my head and someone said something funny and before i knew it i had peed on the carpet in our hotel room suite 530 i am not sure we were charged extra but anyway.......
We have been Embassy Suites fans for years. This was one of the nicest we have stayed at with excellent service to match. We only stayed one night, but everything was great.
Thank you so much for your accolades. Our team of service team members will be thrilled to see your comments about their efforts. We are appreciative of your Embassy Suites loyalty and look forward to your return in the future. Safe travels!
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Loved our trip to Loveland and when we come back, we will stay here again. Great made to order breakfast and happy hour. The beds were very comfy, although the pilllows were too soft for us. The only complaint that we would have is that they did not allow my teenage boys to use the excercise room. I see no...
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We are so pleased that your recent family trip was a success. Thank you for taking the time to provide a review of your trip. While we provide each suite with the brand endorsed pillows, we do have foam pillows available which generally provide a firmer feel - please make sure to ask us to replace the pillows on your...
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Great place! Friendly staff, very clean, beautiful rooms. Manager's reception in the evening, breakfast in the morning. The restaurant was very good, although a bit expensive for the quality/quantity. Will definitely stay here again!
Thank you for your wonderful endorsement. We are thrilled that you found your experience so positive that you intend to return. With respect to our menu pricing, we have reviewed the other restaurants in the community to ensure we are competitively priced. We look forward to your next visit. Safe travels!
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We booked this hotel on the recommendation of a friend, and boy, did she do us a favor. I cannot think of a hotel I have enjoyed my stay at more. From the moment we checked in, there is not a thing we could really complain about. The front desk clerk, really all staff we had contact with, was courteous...
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Happy belated birthday! How wonderful that your friend referred you to our hotel. We are appreciative of her recommendation. We are even more appreciative of your recommendation! Thank you for recognizing our team of service professionals - these individuals are the key to our success.
Of course our spacious suites, cooked-to-order breakfast and evening manager's reception are features that nearly...
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This is a spacious hotel with good access to the highway. It is close to the Budweiser event center, but we did not go to that attraction. This place is very clean with large comfortable rooms with microwave, fridge, coffee maker and two televisions. A door separates living area from bedroom so one can get up, read, work or watch...
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Thank you for your review of your recent visit. We are pleased that your experience was so positive. Our two room suites are certainly a feature that contributes to the comfort of our guests when traveling with several friends or family members. I will pass along your favorable review of our breakfast cooks; they always love to hear how their...
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Enjoyed the good cooked to order breakfast and the 2 room suite. The major downside is housekeeping. They do not finish cleaning rooms until 5 pm. I had left my room at 9 am and returned at 2 pm to find it not cleaned. I left again so that it could be cleaned and returned at 4 pm to find...
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Thank you for your feedback on your recent visit. We are sorry that you were disappointed with the timeliness of our housekeeping services. While we wish that we could clean everyone's guest room as soon as they leave for the day, the reality is that our housekeepers need a full day to provide a thorough cleaning of each two room...
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