Positives: Nice room, clean, decent breakfast (typical Hampton), Nice lobby area, quiet location, nice/friendly staff
Negatives: We had a smoker or two check in next door to us. Supposed to be a smoke-free property. Smoke was seeping into our room and when I reported this to the front desk, the clerk said she would tell the manager. Well for 24...
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I apologize for the less-than-stellar response of our Front Desk team to the smoking issue in your room. It is unacceptable that it was not presented to myself or my AGM in a timely fashion, and I would like to apologize once again for causing you a less than perfect stay with us. As we previously discussed, I will be...
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I stayed here for business. The hotel did not have a restaurant, but a couple OK places were walking distance - a Mexican Cantina, Dennys and Old Chicago. The building construction was cheap, as a result the room was really loud. I could not make the fan on the HVAC in the room stay on as white noise, so I...
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Thank you for your feedback about our hotel. I apologize that our facility fell below your expectations. Our staff strives to give a comfortable, friendly and clean stay to every guest, and I apologize that the room was not quiet or up to your standards. I would like to invite you to come back and see the changes we have...
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It was great to stay here for a few days. The room was clean and cosy. The staff were very nice and were good at their jobs.
The fantastic buffet breakfast was a delight each morning.
The hotel doesn't serve other meals, but there are lots of eateries nearby and a Walmart just down the road.
Be warned -the buses...
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Thank you for your feedback about your stay. I'm so glad that you enjoyed your nights in Denver, and would love to see you back as soon as possible!
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This Hampton is a little odd - it seems like an older property and the layout is not typical of most Hampton Inns. The doorways all open into a central atrium area. That being said, the hotel was in good physical shape and the room was very clean. The Hampton breakfast was very good. The hotel was quiet during my...
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Thank you for your feedback about our hotel. We truly pride ourselves on our friendliness and cleanliness. I do apologize that we fell short on a few items during your stay. As far as the WiFi, I will get with our provider and find out why it is running so slow. Some good news is that we are getting a...
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Our bathroom flooded and we had a room here for two weeks to get cleaned up and we had to stay a few nights because we didn't have a bathroom at home. The room was musty and the sheets smelled like sweat and dust. I asked them to please change the beds because of the smelly sheets, they did and...
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I am sorry to hear that you had such a bad stay with us in July. I can assure you that nothing like this will ever happen again. We recently have had new management take over this hotel and I live strongly by the values of cleanliness and friendliness. I know that we can’t change your past experience with us,...
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There are lots of hotels near this property and it is a little confusing to get into. The layout of the hotel is not typical of a Hampton. i assume this was some other brand originally, but it is very nice. It has a huge lobby and an abundance of common areas on all 4 levels surrounding an enclosed courtyard...
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... at a nicer property. I stayed here for 6 weeks in the summer of 2011, and was supposed to return to the Denver area this month. I was planning to stay here again and review it then, , but that trip is on hold for now. These people do hotels, breakfasts, and customer service right! I could (and did)...
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This hotel is modern and clean with a professional and friendly staff. There is a complimentary continental breakfast and a newspaper each morning. What more could you ask for?
My wife and I stayed here for longer than we wanted to. For the price it wasn't a bad deal but don't plan on waking up being ready for the world. The bed was as hard as a rock and the decor is very outdated. The elevator doors looked like someone painted them with a barn brush. This place needs...
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We stay at this location for many different trips to Denver. It is value priced for the area and always clean. The staff is always helpful and check in is quick and easy. Get a room NOT facing East and it will be quiet. Pre-fab concrete keep the place quiet from overhead rooms. Decent free breakfast in a relaxed environment....
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