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Courtyard by Marriott Denver Southwest/Lakewood

3.0 of 5
7180 W Hampden Avenue, Lakewood, CO 80227
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Ranked #4 of 27 hotels in Lakewood
4.0 of 5 stars 23 Reviews
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23 reviews from our community

    Trip type
Traveller rating
    9
    9
    3
    1
    1
Date Rating
Danno80
Colorado
Contributor
13 reviews
4 helpful votes
1 of 5 stars Reviewed 5 February 2012

First let me say the staff does their absolute best to try to make up for the dilapidated hotel. We checked in late at night during a snow storm and the front desk attendant was very helpful. When we opened the door to our room we found an outdated, bare minimum room. The king bed was placed oddly in the... More

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redwingrick
Jackson, Michigan
Senior Contributor
40 reviews
18 helpful votes
4 of 5 stars Reviewed 2 February 2012

Upon our arrival we were welcomed by the front desk clerk who sincerly made us feel at home. He offered to print off our boarding passes for our flight the next day and offered several choices for dinner that night. The room was very nicely appointed however the one negative were the size of the beds. If these were upgraded... More

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Tracy J
Pueblo, CO
1 review
4 of 5 stars Reviewed 29 December 2011

We really enjoyed having the big tub in the main room, which may seem oddly placed, but we really liked it. :) It was clean, and good value for the money, located well, and the staff was friendly. More

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Michael N
Carson City, Nevada
1 review
5 of 5 stars Reviewed 22 November 2011

Kudos to Jessica Slater, General Manager. If leadership is 25% example, then all of the employees at that Marriott demonstrate superior customer service - much like the Ritz Carlton experience. More

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Brian_NVA
Herndon, Virginia
Top Contributor
100 reviews
218 helpful votes
3 of 5 stars Reviewed 29 October 2011

I arrived around 7:00 PM on a rainy night and got put in a room across from the elevators and ice machine. Fortunately I didn't hear anything from the hallway all night. I could hear some street noise from W. Hampden Ave. when the HVAC cycled off, but nothing loud enough to keep me awake. The rooms are large, with... More

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Jessica Slater, General Manager at Courtyard by Marriott Denver Southwest/Lakewood, responded to this review
7 November 2011

I am so sorry about the lack of hot water Wednesday morning. Unfortunately, a part of the boiler did malfunction and it took about 20 minutes to repair it. I definitely understand the frustration, as I would be upset too if it happened to me. While we do not provide lotion in the guest rooms, we do have it available... More

Anncat
Rowley, Massachusetts
Senior Reviewer
9 reviews
19 helpful votes
4 of 5 stars Reviewed 11 October 2011

We stayed her for 5 nights in September. We actually got this hotel from Priceline. I was a little bit leary since I have never booked thru them before. As soon as we walked into the hotel lobby all that changed. We were greeted by 2 of the hotel associates at the desk and they were very social and accomadating.... More

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Jessica Slater, General Manager at Courtyard by Marriott Denver Southwest/Lakewood, responded to this review
7 November 2011

Thank you so much for your kind words. Our goal is always to provide excellent service and ensure all of our guests are happy and comfortable. I am so glad we met your expectations. Thank you for your business and we hope to see you again in the future. More

Mary P H
Evergreen, Colorado
1 review
5 of 5 stars Reviewed 18 September 2011

I am a frequent guest at this particular Marriott and recommend it to all of my colleagues. I am greeted personally by the entire staff. Folks know my name and which room I want. I enjoy the pool and exercise facilities. I enjoy being greeted by name when I come down to breakfast. When the staff eliminated V-8 Juice, I... More

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Jessica Slater, General Manager at Courtyard by Marriott Denver Southwest/Lakewood, responded to this review
7 November 2011

Thank you so much. We truly appreciate your business! We'll see you again soon. More

Patricia A
San Antonio, Texas
1 review
5 of 5 stars Reviewed 10 September 2011

We booked several rooms for our son's Denver wedding. The gracious and efficient staff were able to meet all our needs from families with small children to a special needs room with walk in shower for my elderly father. When the coin operated clothes dryer for guests did not work, Chris who was working the night shift, put the wet... More

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Jessica Slater, General Manager at Courtyard by Marriott Denver Southwest/Lakewood, responded to this review
7 November 2011

Thank you so much for your feedback. It was truly our pleasure to host your group. Please do come see us again! More

KatieSchneider
Denver, Colorado
1 review
1 helpful vote
5 of 5 stars Reviewed 17 August 2011
1
person found this review helpful

We came here on our honeymoon night and had a room with a jacuzzi- very nice! On our way out the next day we realized we had left a sweatshirt back in the room. We called the hotel and let them know. The manager was in contact with me several times to keep me updated that she was still looking... More

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Jessica Slater, General Manager at Courtyard by Marriott Denver Southwest/Lakewood, responded to this review
7 November 2011

Thank you for your feedback. I am truly sorry about your sweatshirt and glad we could purchase a new one for you. We appreciate your business and hope to see you again in the future. More

IzzyLee
Colorado, USA
2 reviews
4 of 5 stars Reviewed 28 July 2011

The staff at this hotel were most accommodating and very friendly and warm. We were traveling with 4 kids and shared a room with two beds. My husband was working while I was on holiday with the kids. There was a nice common area & business center for my husband to set up and work in as well as a... More

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DENLKGM, General Manager at Courtyard by Marriott Denver Southwest/Lakewood, responded to this review
14 August 2011

Thank you so much for your feedback. We are thrilled you enjoyed your stay. We appreciate your comment about breakfast. Courtyard by Marriott as a brand does charge for breakfast - you are correct in noticing the eggs to order. We also provide a server at breakfast to add a higher service level. Lastly, many of our rates do include... More

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Courtyard by Marriott Denver Southwest/Lakewood Also Known As

  • Courtyard Lakewood
  • Lakewood Marriott
  • Lakewood Courtyard
Address: 7180 W Hampden Avenue, Lakewood, CO 80227

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Courtyard by Marriott Denver Southwest/Lakewood
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