The hotel is not bad, it needs a remodel extreamly soon.
What I didn't like as a platinum SPG member is that at check in I was tired and didn't really pay attention of my upgrade or the check in gift.
Well I got no upgrade, no gift, no club level access.
When I asked for it at the front...
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Thank you for your message
We're sorry that we didn't meet your expectations with this stay and hope that you'll consider staying with us again. We would like to investigate this matter further so that it doesn't happen again. I sent you a private e-mail message asking that you contact our hotel so that we can look into your reservation...
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Stayed here for a short business trip- all the quality of other Sheratons I've stayed at, but the price was lower than expected. And the internet access was free (not the $10 charge per night that all the more expensive hotels insist on charging). Staff was friendly and helpful, and the restaurant food was very good. Try for a room...
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Thank you for your compliments! We're glad that you enjoyed your stay and hope that we will have the opportunity to serve you again soon.
Our hotel is committed to guest satisfaction and we found that Internet fees were increasingly viewed as a negative part of the experience. We are actually in the process of enhancing our connectivity so that...
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As an SPG Platinum, I stay in a lot of Sheratons, and truly appreciate the fabulous staff and service here. Nice sized rooms, great location, wonderful water pressure in the shower (a rarity these days), tough to beat on all counts...except...it seems Starwood forgot to update this particular property during the overhaul of the entire brand the past couple of...
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We stayed here over Thanksgiving weekend. The rates were good with an ok view of the city from the sixth floor. The room was comfortable without heating, though the heater made a lot of noise. Bathroom light was very dim. Shower was really good. There is a gym with ellipticals and treadmills and a weight room with machines and exercise...
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Thank you for your message. We're glad that you enjoyed most of your stay and hope to have the opportunity to serve you again soon.
We are delighted to announce that our breakfast and lunch restaurant will be completely renovated in the coming months! A new design and a renewed menu should provide a real treat upon your next visit...
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Close to a lot of things in West Denver and Westminster. No view, I mean No view of mountains, but has views of rail spur in progress - nice.
The rooms are pretty standard for a Sheraton, but the bathroom fixtures need updating. House staff was friendly and housekeeping did a nice job of cleaning up.
Some internet restrictions, especially...
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Thank you for your comments. We're glad that you enjoyed our location, service and award-winning housekeeping.
We do not want to mislead our guests and it is important to note that we are not close to Westminster (northern-most area of metro Denver), but are close to Denver, Golden, Wheat Ridge, and the surrounding communities.
Our hotel rooms boast two different...
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I stayed at this hotel when I visited my daughter and her family who live in Lakewood. Pictures of hotel on their website and promotional offer of $99 the first night and $49 for the second night seemed too good to pass up. While it is a distance from downtown, there are several good restaurants nearby and it is just...
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Thank you for your message. We are sorry that the birth year promotional package you were enjoying was not made more clear when you made your reservation. As you know, the first night you stayed with us was priced at our "best available rate", and then your second night (and third) was to be priced at a rate equal to...
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Went to Morrison for my son's 4th birthday and to enjoy all the dinosaur stuff in the area. We checked all hotels in the vicinity. Sheraton Lakewood was by far the nicest and least expensive in the area. The rooms are nice and well worth the price. It is however located in a business district with nothing close by.
We...
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Diana was so helpful when I was at the property for a conference. She made my day!
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Thank you for your nice comments! Diana is a great part of our team and we're delighted to have her here!
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My company booked me into this hotel and I was disappointed on arrival to find it in a business district with almost nothing nearby / walkable from the hotel itself.
The rooms are pretty standard Sheraton and I continue to be amazed that a refrigerator is not a standard for Sheraton. This is why Marriott and Hilton will get more...
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Thank you for your message, we are sorry that we didn't meet your expectations.
Our hotel is located on the Union Boulevard Corridor and is in the heart of the renewed business district. We are happy to say that the area is thriving and there are numerous restaurants within easy walking distance (3 blocks). For those that want to venture...
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I stayed at this Sheraton for business. It is located in Lakewood, 10 minutes st most from downtown. The hotel was very clean and very comfortable. The staff was fantastic, friendly and accomodating. They offer free shuttle service within the area if you need to make a quick trip out and about and were more than happy to make suggestions...
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Thank you for your comments. We're delighted to hear that you had a great stay with us and look forward to serving you in the future!
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43 Reviews
