Property is above average, but why charge for in-room WiFi? Other chains I use provide both Business Center and WiFi as complimentary service. if it's already there, what's the point. it's not like I asked them to quickly wire the hotel while I was there.
We stopped by on business enroute back to Canada. I always get good service from Hilton and I enjoyed by stay the the Doubletree. It was close the the airport and the rooms were comfortable. The food was good and we made use of the Hot tub.
Appreciate your comments in regards to your recent stay. Glad you enjoyed the room and your food and beverage experience
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Even through the construction the staff was very helpful .The new flooring looks great in the dining area and food and staff are top notch ! What a great place to stay , relax , have a drink and a great dinner and breakfast.
Reviewed 9 November 2011
Thank you very much for your comments. We are almost done with our remodeling. Please come back and see us when it is all complete.
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I've stayed in several different hotels & motels in Grand Junction in the last few years; this was my first time at the DoubleTree. It was head & shoulders above the rest. Rooms appear to have been recently renovated, are spacious and comfortable. Staff was consistently friendly. Restaurant & lounge were also both quite decent.
Only downside was renovations going...
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Thank you for your nice comments! Never a good time to go through a remodel in a hotel which is open 24/7. However, we are very excited about our new look. I also appreciate your positive feedback about our staff. This remodel will only make us better as a destination when it is complete. Please come back and see us!
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There are four items that made the "NOISY" list. The hotel has construction in the lobby so the front desk is set up on tables as you enter. One guest called the front desk to comment that they should tell people that the lobby was under construction and the response that was received was, "that's life, deal with it." The...
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Thank you for your feedback in regards to your recent stay. Going through a remodel in ahotel is always a challenge. I do apologize for the lobby remodeling noisy. We try our best to keep noise down to a minimum during high peak times when we have guests in our hotel. Hope to see you back after our fresh new...
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The room, building interior and exterior, and restaurant were all above average during my stay. The staff at the front desk were very accommodating; I was part of a group of about 35 attending a reunion and the front desk staff helped us in many ways including providing ice for our ice chests for field trips, extra boxes and trash...
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Thank you very much for your comments. It is always nice to hear a valued guest when we hear positive feedback and front office staff going above and beyond. Hope to see you back for the next reunion
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Their walls are thin and the room doors SLAM when entering or exiting the rooms. I guess this is good for security sake -- you always know your door is shut tight. But the sound reverberates through the rooms and makes for a very unpleasant nights sleep. Not a restful experience. The lobby was being refurbished so the check in...
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We are sorry we didn't provide you with a satisfactory experience during your recent stay at The Doubleetree by Hilton in Grand Junction. Your satisfaction is very important to us and we appreciate your feedback about the amount of noise that resulted from shutting doors. Please also accept our sincere apology that you were not offered our customary cookie upon...
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It's said that the people make a difference, and it's really evident at this hotel. The staff is outstanding. The hotel is undergoing some renovations which really didn't make a big difference to my stay. The gift shop was closed for renovation, but there is a nearby grocery store for incidentals as needed. The room was comfortable and clean. The...
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Thank you very much for your comments. We are thrilled about our new look and accomodations. See you back soon
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On a trip to Grand Junction to see what I get for my Hilton Gold card (and tomorrow I am trying my Marriott Gold card in the same town just to compare apples and apples)
I did not get upgraded to a higher room category however I did get top floor with golf view (and the view is spectacular, I...
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Thank you for your comments! We are very excited about our remodeling, however, I do apologize for not receiving a cookie. Part of our remodeling is to also improve our bedding program which will be in place in July. Hope to see you back sometime after that
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Great experiance here, had some loud guests by the pool called the front desk they were kind and took care of the problem right away
Yes! We have the best cookies! Thank for your comments
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