The hotel is probably the newest in the area... everything seemed very new and extremely clean. The breakfast was great - they even had biscuits w/gravy and waffles. The pool with slide was the best! Our 7 year old loved the pool and hot tub. I suggest the adults do the slide too - it was a lot of fun!!... more

We have stayed here several times. We have stayed in Glenwood Springs every year for almost 10 years. We used to stay at the Glenwood hotel that is connected with the hot springs. That is the only way to go if you are going to do the hot springs, as it is very expensive to get in there...but the hotel... more

The stay was very relaxing and enjoyable. The staff was very caring and accommodated to all of my needs. The pool area was outstanding and I was impressed with the indoor waterslide. The upkeep of the hotel was very clean. I could really tell all the workers put a lot into their work environment. more

Awesome breakfast in the morning, comfortable beds with quality sheets and a really neat pool area with a water slide. This hotel is new and is spic and span clean. Even tho the interstate is right on the other side of the hotel, we never heard a thing. Very sound proof. Would stay here again in a second. more

This is a fairly new looking hotel located a few blocks west of downtown Glenwood Springs. Our stay here was excellent. Everything was immaculately clean, both in the room and the public areas of the hotel, and the front desk service was friendly. The hotel has a fairly large pool/hot tub/waterslide area for its size. I assume this is why... more

We had a blast staying here. The last time we stayed at the Hot Springs Lodge, and the kids were not happy. The Hot Springs is not set up for small children 5,8,&10. The Americinn was great ! Our kids did not want to leave the pool.The two story waterslide is definitely a plus for a indoor hotel pool. It... more

I don't even know were to start... 1. The carpet in the room was dirty. 2. The service is TERRIBLE. In the front desk they are very rude. 3. The AC didn't work and they claimed they were full and unable to give me another room. I asked for someone to come check the AC unit (at 7pm on August... more

The hotel is nice and clean but I was not impressed by the staff at the front desk. There was never more than one person there (the phone rings off the hook) and they seemed much more interested in texting than helping customers. This hotel is definitely for families with YOUNG children. The "Water Park" is a joke. A small... more

We had a trip scheduled, then had a family emergency and had no choice but to cancel. Would not refund our money. Very rude. Can't believe they need to resort to this and still want to keep customers in this economy. more