When it is freezing cold outside I want to take a hot shower not a cold one. And I don't mean lukewarm either, it was COLD!!!!! Plus the restaurant attached is awful. Overall not a good experience.
I booked this room for one night as a stop-over on our way to Steamboat Springs. What a dump. First, upon arrival, the line went out the door as the overwhelmed hotel staff dealt with an off-loading tour bus. If you know a bus is coming, how about staffing the front desk to check them in quickly? We waited more...
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Thank you for your response. We appreciate your feedback since your stay with us in March. Our team is always looking for ways to improve our communication and interactions with our valued guests. The next time you are passing through, please stop into the sales office. I'd like to show you all the improvements since your stay. During Spring Break,...
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We could not get a room in the Grand Lodge on Peak 7 so we had to find another alternative. We chose Holiday Inn Summit County. The reception was very friendly and helpful. The rooms were clean and bed was just what we needed. They have an outstanding restaurant attached to the building which we would highly recommend.
Thank you so much for your wonderful response regarding your stay at the Holiday Inn! Our staff really appreciates to hear the comments related to their hard work. While the Grand Lodge on Peak 7 is a wonderful place to stay in Breckenridge, we are very happy you were able to spend time with us here and we look forward...
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Spent 6 days in Colorado and stayed two of them at this Holiday Inn. Staff was extremely friendly and helpful from the moment we walked in, when we walked by the front desk, or anywhere. Rooms were typical of a Holiday Inn. Easy access to the hotel. Beautiful area. Have to say that their staff definitely knows the meaning of...
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Thank you very much for that glowing response. I hope you know how heartwarming and good this review made all of us feel. The Front Desk, Restaurant Crew and Hotel Staff are all smiling ear to ear to know we served you well. Thanks again for your valued business.
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I was on I-70 and it was getting dark so I called 800 holiday, told them where I was and asked for the closest holiday inn. They found this one for me. Check in was smooth, Internet is free, beds are comfortable and rooms are clean. I have two dogs with me and they only charge 25.00 for them which...
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We love our guests and their dogs at The Holiday Inn Summit County! Thank you very much for your response and for staying with us. It is our goal to make your stay as relaxing as possible and we're so glad you were able to do that. We appreciate your valued business.
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Used priority points for stay and felt it was worth it. Nice area, clean room and comfy beds. Only complaints would be that they did not offer a bottle of water like our other priority check-ins normally do and the issue with the hot water not being instant. We really had to wait a long time for hot water.
It was a pleasure to read your review and see four stars for our hotel on your ranking. Thank you so much for staying with us at the Holiday Inn and we hope we can see you again soon. Our beds are actually only a year old, making them an excellent addition to our completely new hotel as of August...
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We used this hotel as a base station to go to Copper Mountain and Breckenridge. The hotel is OK but away from Frisco downtown (you need a car to go to the restaurants). If you want to stay in Frisco you better find a more convenient accomodation
Dear rua17,
Thank you for taking the time and trouble to write to us regarding your stay at our Hotel. We appreciated the time and effort you have taken to inform us of your experience. I am sorry our hotel location did not meet your expectations. Guests such as yourself enable us to maintain the high standard of service expected...
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We had to traveled up 285 due to I-25 at Raton Pass New Mexico being snowed out and really wanted to be home that day. We were on our last day of traveling 21 days and 10 states and stayed at many Holiday Inns during that time frame but had to stay one more night somewhere because it had been...
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Dear pixbysandi,
Thank you for taking the time to review our property. We appreciate your business very much and thank you for your loyalty as our priority club member! We are hospitality professionals who pride ourselves on delivering world class service and are happy doing so. Sorry to hear you received service which was less-than-satisfactory. We have sent you a...
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We booked one night on our way from UT to Estes Park. Good location, just off I-70. nice hotel, seems remodeled recently. We have booked a room with Microwave and Refrigerator. When entered the room discover it has none of the two appliances. I've called the front desk to hear that not all the rooms have it. Only after insisting,...
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Dear merav250,
I would like to thank you for your review and apologize that your experience with our hotel did not meet your expectations. I greatly appreciate you calling out the good quality of our recent renovations and location. While I am pleased with the good comments, I truly value the not so good comments as this gives us the...
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I needed a hotel for a single traveler coming to ski Copper Mountain on the second Saturday in March, booking only about a month in advance. Hotel options were pretty limited, so this Holiday Inn at $125/night prepaid fit the bill. Basic but apt room on the second floor had a poor view, but a good, free internet connection. I...
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