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Eagle Lodge & Suites

200 Loren Ln, P.O. Box 128, Eagle, CO 81631 (Formerly Best Western Eagle Lodge)
Hotel amenities
Eagle Lodge & Suites
Ranked #3 of 5 hotels in Eagle
4.0 of 5 stars 53 Reviews
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53 reviews from our community

    Trip type
Traveller rating
    20
    15
    11
    5
    2
Date Rating
Centennial, Colorado
1 review
2 of 5 stars Reviewed 30 April 2012

Stayed here over spring break....the floor of our room was soaking wet like it had been recently steam cleaned think they were trying to get the smell of cigarette smoke out of the room but the towels and curtains smelled.... Swimming pool was very cold..told the thermometer was broken. Breakfast was ok. Stayed two days, roomed not cleaned the second... More

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Ralph Ciarlanti III Ciarlanti III, Owner at Eagle Lodge & Suites, responded to this review
24 May 2012

I apologize for your bad experience at our property. We have taken the time to investigate your reported issues and correct so that other guests do not have the same experience. We usually get high marks for our outstanding customer service. However we had to recently hire a couple of new people and did not provide the proper level of... More

Oceanside, CA
1 review
5 of 5 stars Reviewed 29 April 2012

We arrived early evening and were pleased to see that three properties in Eagle were pet friendly, Eagle Lodge being one of them. We finally decided on Eagle because of the plentiful amenities and were not disappointed. The rooms are HUGE at a decent rate for a resort so close to ski resorts, the staff is amazingly friendly and helpful,... More

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Ralph Ciarlanti III Ciarlanti III, Owner at Eagle Lodge & Suites, responded to this review
24 May 2012

Thank you very much for your review of our property. We take pride in our hospitality offerings and work hard to make every guests stay restful, relaxing and enjoyable. Travel safe. More

CHV, CO
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 22 March 2012
2
people found this review helpful

The staff is terrific. They were especially wonderful to our dog who was stuck in the room while were skiing during the day. They'd let her out and play with her. The breakfast was pretty uninteresting but as it is included in the already quite reasonable rate, it was fine. The rooms are large if uninspired.

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Ralph Ciarlanti III Ciarlanti III, Owner at Eagle Lodge & Suites, responded to this review
24 May 2012

Thank you for your honest review of our property. We try to make all guests stay here as relaxing, restful and enjoyable as possible. We continue to improve our breakfast offering and take pride in having what is arguably the best breakfast at any hotel in town. We now offer: waffles, eggs, bisquits & gravy, 4 types of bread, 4... More

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 18 March 2012 via mobile
2
people found this review helpful

Pros: the staff is friendly, the rooms can accommodate a lot of people, dog friendly, clean, large fitness facility Cons: it's actually quite far from skiing, hot tub was broken, our room keys never worked and we had to get new ones twice, cracks in the walls, mismatched carpet, I had no hot water for my shower, coffee at breakfast... More

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Ralph Ciarlanti III Ciarlanti III, Owner at Eagle Lodge & Suites, responded to this review
22 March 2012

Thank you for your review of our property. We take these reviews to heart so that we can help future guests to have a more enjoyable stay. In response to your issues/concerns we have taken the following steps: 1. The hot tub's heater was not performing properly so we installed a brand new heater that is more efficient and used... More

Centreville, VA
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 12 March 2012
3
people found this review helpful

I agree with the other reviews stating that the staff was very nice, however, that certainly doesn't make up for the fact that the walls are paper thin. To start at the beginning, we had gotten the family suite as part of a Groupon deal. Upon arrival we were underwhelmed by the outward appearance of the hotel. Okay, no big... More

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Ralph Ciarlanti III Ciarlanti III, Owner at Eagle Lodge & Suites, responded to this review
22 March 2012

Thank you for the prompt feedback. We sincerely apologize for the terrible night you endured. It turns out the room you stayed in had connecting doors on both sides. We have found that these are not working very well due to the increased noise levels. We are removing 80% of these doors to help minimize the noise. The new carpeting... More

New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 10 March 2012
1
person found this review helpful

The staff at the concierge is one of the nicest that I have ever met. They were more attentive than many 4 and 5 star hotels that we have stayed at. The Lodge is quiet, clean, and a great value. We are from New York and not used to people being this friendly. We highly recommend it!

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Ralph Ciarlanti III Ciarlanti III, Owner at Eagle Lodge & Suites, responded to this review
22 March 2012

Thank you very much for the kind feedback. We hope your travels are safe and enjoyable. More

Colorado Springs, CO
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 6 March 2012
4
people found this review helpful

We bought a 2 night stay for 4 via Groupon so my wife and a couple of friends went out to Eagle for a long weekend. It is located 2 hours from Denver and about 1/2 an hour from Glenwood Springs. The "family suite," which is what we had, has 2 queen beds downstairs and 2 queens beds upstairs, each... More

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Colorado
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 March 2012
2
people found this review helpful

We had a group of 11 girlfriends and we stayed in 3 2-story family suites. They were awesome! Everyone had plenty of space...AND their own bed! The hotel is clean, conveniently located and the staff went out of their way to accommodate us and our requests. The breakfast couldn't have been better and we all looked forward to the chocolate... More

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denver
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 March 2012
1
person found this review helpful

The staff at Eagle Lodge was very helpful, nice and gave us a great restaurant suggestion. We also received a gift bag which was a nice surprise.The breakfast was perfect and the accommodations were decent. On the negate side, the rooms were outdated, the TV's were old style (not flat screen or even 720) and the walls were paper thin... More

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Northglenn, Colorado
Senior Contributor
21 reviews 21 reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 27 February 2012
1
person found this review helpful

We had a 2 story room with a total of 4 beds, 2 baths and kitchenette. The room was a little plain, but clean and comfy and great with 4 kids. On arrival, we received a welcome gift bag full of goodies. All of the staff was really wonderful and helpful, including the dog. The hotel is very convenient to... More

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Additional Information about Eagle Lodge & Suites

  • Best Western Eagle
  • Eagle Best Western
Address: 200 Loren Ln, P.O. Box 128, Eagle, CO 81631 (Formerly Best Western Eagle Lodge)
Price range (per night):* INR5,760 - 12,526

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Eagle Lodge & Suites
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