Actually, the first night we had was fine and the manager and front desk folks were very helpful, even digging out a full set of towels for our rollaway-3rd-guest despite the fact that the place was full due to graduation and a soccer tournament (as was ALL of the town). But the second night it was a different story, despite...
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I'm sorry to hear about your experience here at the Durango Travelodge. I have placed a maintenance request in for our maintenance dept to go through every room and check for and replace any missing security locks. Also, I would like to say I have NEVER received a call from hotels.com asking for any refund. from my understanding our front...
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