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BEST WESTERN Mountain Shadows

3255 North Main Ave., Durango, CO 81301
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BEST WESTERN Mountain Shadows
Ranked #10 of 29 hotels in Durango
3.5 of 5 stars 58 Reviews
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58 reviews from our community

    Trip type
Traveller rating
    6
    26
    17
    4
    5
Date Rating
Lutz
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 23 April 2012

We stayed at this hotel because my fiance had stayed here back in the 80's. The hotel was a little older, but clean and comfortable. There was a fire at the hotel pool dome the first night so the owners gave us passes to the community center pool which was amazing!

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See 4 more reviews by mgoodman0116 for Durango
Worldwide
Contributor
12 reviews 12 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 20 March 2012
2
people found this review helpful

The room was very nice. Good location. The outside of the hotel was ugly. The breakfast was nice, but not environmental - lots of styrofoam. But, the coolest thing was that they had a waffle machine. A waffle machine! We went swimming at the pool. It was a nice pool. However, they did cover a hole in the tile on... More

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Los Angeles, California, United States
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 21 February 2012
4
people found this review helpful

My work brought me to Durango, CO for five weeks. I tend to travel quite a bit and staying long periods of time in a hotel is nothing new to me. I have to say that my stay at Mountain Shadows was absolutely the BEST experience I have had with a hotel during my travels. The staff is incredibly helpful... More

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See 6 more reviews by Lee M for Durango
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 13 February 2012 via mobile
2
people found this review helpful

Everyone there was extremely nice and helpful. We decided to stay an extra couple of nights and they extended our discounted rate without question. Our king room had all granite counter tops in. It was very recently remodeled. Carpet looked new as well. We will definitely stay there again!

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Chicago Heights, Illinois
Senior Contributor
25 reviews 25 reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 16 January 2012
2
people found this review helpful

Great basic motel style place, clean rooms, comfortable bed, great shower pressure. Friendly helpful staff. We would stay there again next time we pass thru the area. It was nice to walk down the street to the Serious Texas Bar B Que restaurant.

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Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 13 January 2012

Definitely nothing fancy but it was clean and well worth the price. I'm pretty picky and I would stay here again.

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Sugar Land, Texas
Senior Contributor
44 reviews 44 reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 30 December 2011
2
people found this review helpful

The beds are very comfortable and the showers have good water pressure with tall shower heads. The rooms have been updated in the past couple years. The complimentary breakfast is good including yogurt, make yourself waffles, hard boiled eggs.... assorted teas. The swimming pool and hot tub is conveniently located with lots of personality (clear bubble dome) and the hot... More

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See 6 more reviews by Wenbrooks for Durango
Las Vegas, Nevada
1 review
4 of 5 stars Reviewed 9 November 2011

Great staff and clean rooms. Stayed 4 nights with no problems and the breakfast was good. I would use this hotel again in the future.

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Denver, Colorado
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 5 November 2011

It's far from downtown where the hotels are charging the same price. The pool and hot tub are awesome, IF it's open. The housekeeping is rude, and quite condescending if you're unlucky enough to spark up a conv'. This hotel seems to nickel and dime you for anything they can find and they masquerade "free" internet as if it's some... More

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Luke Albert, General Manager at BEST WESTERN Mountain Shadows, responded to this review
9 November 2011

Thank you for taking the time a write a review. I am sorry to hear that we did not meet your expectations during your recent stay. Our rates are competitive while still remaining below comparable properties located in the downtown area. We feel you can experience all Durango has to offer within 5 minutes without the hustle and bustle of... More

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Greeley
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 21 October 2011

Stayed for 3 nights. Enjoyed the clean rooms, Nice staff. The breakfast was very satisfying. Enjoyed the pool area, we had family picnics and bbq's on the patio, outside the pool area. Hotel was within walking distance to groceries, the bus and a liquor store if you wanted. Even used the laundry service, as I got thrown into the pool,... More

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Luke Albert, General Manager at BEST WESTERN Mountain Shadows, responded to this review
24 October 2011

Thank you for staying with us again, and taking the time to write a review. We love to hear about our guests’ experiences. We are happy you were able to take advantage of the pool and patio area. Thank you for noticing our remodel, we are continually trying to keep our rooms fresh and updated. We look forward to welcoming... More

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Additional Information about BEST WESTERN Mountain Shadows

  • Best Western Hotel Durango
  • Best Western Durango
  • Durango Best Western
Address: 3255 North Main Ave., Durango, CO 81301
Price range (per night):* INR6,095 - 10,457

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BEST WESTERN Mountain Shadows
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